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GuidePoint Security · 4 weeks ago

PSG Specialist (Remote - Central or Mountain Time Zones Preferred)

United States

Full-time

Remote

Mid Level

3+ years exp

GuidePoint Security is a rapidly growing cybersecurity company that provides trusted expertise and solutions to organizations. The PSG Specialist is responsible for creating and reviewing complex cybersecurity professional services documents, ensuring they meet company guidelines while coordinating communication among internal stakeholders for timely delivery.

Cyber SecurityInformation TechnologySecurity

Comp. & Benefits

No H1B

Responsibilities

Verify the correct cybersecurity professional services content is applied to the document, including applicable assumptions, terms, etc

Ensure formatting is consistent with the company’s Style Guide

Apply client-specific information, including agreement references, negotiated terms & conditions, etc. as applicable

Coordinate communications between internal stakeholders, to include sales teams, technical teams, accounting, contracts, etc

Update ticketing records to ensure open status tracking for internal parties

Coordinate review cycles for services documents, communicating with all key stakeholders to maintain awareness of each request’s stage in the process

Review client edits and facilitate approvals as needed

Finalize documents for delivery to end client, to include coordination of electronic signatures

Maintain internal company document tracking and version control across document creation and revision lifecycle

Create and review SOWs and Change Orders

Proofread and edit existing content; possible re-write if needed

Research additional information needed to ensure accuracy of documents

Verify requests are completed timely

Assist team with maintenance of internal process documentation

Other duties as assigned

Qualification

Professional WritingProofreadingCybersecurity KnowledgeMS WordOrganizational SkillsCustomer ServiceGoogle ApplicationsSalesforceDocuSignTime ManagementAttention to DetailTeam Collaboration

Required

3-5 years of work experience preferred

Bachelor's degree with concentration in Professional/Technical Writing or English preferred OR equivalent related work experience

Experience in Cybersecurity or Technology industry a plus

Proven and effective critical thinking skills, time management skills, organizational skills, and ability to multi-task

Customer service driven and attention to detail is a must

Proven ability to handle a large volume of work in a fast-paced environment

Positive attitude, self-motivated, and ability to work both alone and in a team environment

Excellent organizational skills with a proven capability in written communication

Advanced professional writing, editing and proofreading experience with proven ability to write with clarity and conciseness, using proper grammar, word usage, and sentence structure

Advanced MS Word skills; experience with MS Excel and Adobe PDF

Familiarity with Google enterprise applications, RFPIO, Salesforce, and DocuSign a plus

Benefits

Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family) and GPS will contribute in one lump sum: ($500 per EE annually / $1000 per family annually (includes spouse/children/family options)

Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans

12 corporate holidays and a Flexible Time Off (FTO) program

Healthy mobile phone and home internet allowance

Eligibility for retirement plan after 2 months at open enrollment

Pet Benefit Option