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Mitsubishi Chemical America · 3 weeks ago

Inside Sales Internship (Mitsubishi Chemical Advanced Materials)

Reading, Pennsylvania

Internship

Onsite

Intern

Mitsubishi Chemical Advanced Materials Inc. is a global manufacturing organization seeking an Inside Sales Intern. The intern will support the sales team by assisting with customer communication, quoting, order accuracy, and providing day-to-day support for Inside Sales Representatives and the Key Account Manager.

3D PrintingChemicalIndustrialManufacturing

Responsibilities

Partner with team members to support B and C level customer branch accounts within a region

Collaborate with Inside Sales Representatives and Key Account Managers on daily activities and customer follow-up

Learn and understand key performance indicators that measure inside sales effectiveness

Assist in analyzing performance data and identifying opportunities for improvement

Support development of key account plans and strategies to achieve growth targets while maintaining margins

Participate in managing commercial activities for key non-distribution accounts

Assist with quoting, customer communication, and order-related documentation

Verify pricing and order data to ensure accuracy

Build and maintain strong relationships with branch and purchasing personnel

Ensure timely responses to customer questions and concerns to support an exceptional customer experience

Collaborate with Senior Inside Sales Representatives on escalations when needed

Support multiple locations including Reading, Scranton, Delmont PA, Fort Wayne IN, Wytheville VA, and Stockton CA

Approximately 5 percent travel required

Qualification

Customer relationship managementSales support processesMicrosoft OfficeCritical thinkingListening skillsCommunication skillsOrganizational skillsTime-management skills