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General Dynamics Information Technology · 1 month ago

Senior Salesforce Scrum Master

United States

Full-time

Remote

Mid, Senior Level

$119K/yr - $161K/yr

5+ years exp

General Dynamics Information Technology is a global technology and professional services company that delivers consulting, technology, and mission services to every major agency across the U.S. government. They are seeking a Salesforce Scrum Master to join their Federal Services System Support and Oversight team, responsible for leading sprint ceremonies, coaching teams on Agile methodologies, and collaborating with stakeholders to manage project priorities and deliverables.

Artificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityInformation Technology

No H1B

Responsibilities

Leading sprint ceremonies with fast-paced technical teams supporting high-priority work

Helping to create and maintain organizational scrum processes e.g. process to track and resolve open issues and identify ongoing process improvements

Coaching a continuous improvement mindset and recommend adjustments to established delivery practices

Coordinating and collaborating with design teams and stakeholders to fully define and prioritize current and future release work

Working with CMS business stakeholders to prioritize and plan sprints and releases

Creating reports to be utilized by Product Owners and Program Manager to provide insights on current sprint activities e.g. sprint dashboards, sprint burndown, sprint velocity

Foreseeing and communicating potential risks/issues before they materialize and could impact current development

Taking the initiative without being promoted to inform team members of upcoming milestones/deadlines that could impact development

Being a hands-on change agent and leader for the workstream and suggesting enhancements to our ways of work

Applying advanced subject matter expertise in Agile software development, thought values, principles, and practices, to plan, prioritize, track, and drive multiple projects through Sprint cycles

Organizing and facilitating team backlog management, daily stand-up meetings, sprint planning reviews, retrospectives, demos, and other scrum-related rituals

Acting as a servant leader and aiding with the identification and resolution of blocking impediments

Identifying differences in understanding among team members and stakeholders as they occur and escalating to leadership issues that impede the team

Using JIRA, Confluence, and other tools and reports to collect, develop, and analyze Agile data and metrics, managing progress daily

May perform Business Analyst and/or Product Owner related tasks as needed, including but not limited to:

Being the customer-facing representative for the project team, responsible for liaising between customers and the internal project team, communicating technical needs and limitations

Leading the planning for product releases and setting expectations for the delivery of new features

Managing the product backlog and prioritizing based on changing requirements

Create and present presentations to internal and external stakeholders to existing and prospective customers

Supporting the collection and reporting of workstream metrics

Facilitating communication and consensus-building among Scrum teams

Adjusting rapidly to shifts in priorities and managing multiple tasks simultaneously that may include staff support relating to current operations

Assist with the creation, implementation, and maintenance of project specific quality standards

May have people manager responsibilities, including mentoring and managing team member performance

Qualification

SalesforceAgile MethodologyScrumAtlassian JIRALeadership

Required

Bachelor's degree and over 5 years of experience as a Scrum Master supporting large government contracts with Salesforce development

Advanced hands-on experience leading multiple Scrum teams of various sizes, in a variety of contexts (different team sizes, different organizations, different cultures, co-located vs. distributed, etc.), through the various phases and ceremonies, including scrum of scrums, in an IT software development environment

Experience as a Product Manager, Product Owner, and/or IT Business Analyst, gathering and analyzing customer requirements to develop and communicate detailed user stories for software applications

Active SAFe Scrum Master certification, Certified Scrum Master (CSM) certification, and/or other advanced Scrum Master certification

Active Salesforce certification(s), such as Salesforce Associate

Advanced hands-on experience using JIRA and Confluence

Knowledge of development environments, platforms, and technologies, including Salesforce, Java, general web development and/or cloud technology

Experience creating reports, dashboards, views in JIRA to assist with team assignments, sprint capacity tracking, and real-time status reports on sprint development

Consistent quality performance rated valued or higher

Candidate must be able to obtain Public Trust clearance

Candidate must have lived in the United States at least three (3) out of the last five (5) years

Preferred

Experience with the Centers for Medicare and Medicaid Services (CMS), CMS' Center for Consumer Information and Insurance Oversight (CCIIO) and/or other health insurance or federal agency

Experience in leading the transition of an organization from Waterfall to Agile

Well versed in a variety of Agile approaches (SAFe, Scrum/LeSS, Kanban)

Experience with software DevSecOps/DevOps pipeline processes and tools

Excellent oral and written communication skills, with an ability to communicate complex technical topics to management and non-technical audiences

Ability to work independently and interact regularly with government and non-government stakeholders at multiple levels of authority

Benefits

401K with company match

Comprehensive health and wellness packages

Professional growth opportunities including paid education and certifications

Cutting-edge technology you can learn from

Variety of medical plan options, some with Health Savings Accounts

Dental plan options

A vision plan

401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match

Full flex work weeks where possible

A variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave

GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year

Paid leave and paid holidays are prorated based on the employee’s date of hire

The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees

Short and long-term disability benefits

Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

Company

General Dynamics Information Technology

Glassdoor3.9

General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.

Founded in 1999

Falls Church, Virginia, USA

10001+ employees