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Valet Living · 3 weeks ago

Bilingual People Operations Associate

United States

Full-time

Remote

New Grad, Entry Level

$19/hr - $21/hr

0+ years exp

Valet Living is seeking a Bilingual People Operations Associate to help deliver a seamless and supportive experience for new hires and current associates. This role involves guiding associates through onboarding, managing inquiries, ensuring compliance, and contributing to a positive work environment.

CommercialFacility ManagementService Industry

Responsibilities

Facilitate a welcoming and efficient onboarding process for new hires in a high-volume environment

Guide new hires through every onboarding step, ensuring tasks are completed and questions are answered

Provide personalized support to help new hires navigate systems and understand their next steps

Act as a primary resource for associates needing assistance with company policies, procedures, and systems

Manage inquiries through the company’s case management system, delivering timely and accurate responses

Answer incoming associate calls and voicemails with professionalism and empathy

Complete I-9 verification and review background checks per company guidelines

Maintain up-to-date associate information and ensure compliance with federal, state, and local regulations

Handle employment verifications, wage audits, and personnel file management

Input data into Workday and assist with report generation and data analysis using Microsoft Excel

Maintain confidentiality and discretion when managing sensitive associate information

Document and maintain process procedures, creating self-service resources for associates

Recommend process improvements to increase efficiency and enhance the associate experience

Participate in Workday testing, system updates, and ongoing training

Qualification

Bilingual ProficiencyWorkday ExperienceMicrosoft ExcelHR ExperienceOrganized & Detail-OrientedProblem-SolverDiscretionCommunication

Required

Bilingual Proficiency: Fluent in both Spanish and English (speaking, reading, writing)

Education: High school diploma/GED required

Experience: 0-2 years of related HR or People Operations experience

Tech-Savvy: Proficient in MS Word, Outlook, Excel, PowerPoint

Organized & Detail-Oriented: Able to multitask and prioritize in a fast-paced environment while ensuring accuracy

Communication: Strong written and verbal communication skills with a positive, team-focused attitude

Problem-Solver: Takes ownership, uses critical thinking, and seeks solutions that support a positive associate experience

Discretion: Comfortable handling sensitive information with compassion and integrity

Preferred

Bachelor's degree in HR or Business preferred

Workday experience preferred

Benefits

Health Benefits: Medical, dental, and vision coverage for you & your family, plus HSA with employer contributions and Flexible Spending Accounts

Financial Security: 401k with company match, life and disability insurance, AD&D, and business travel coverage

Paid Time Off: Up to 15 PTO days annually + 10 paid holidays, 1 floating holiday, and 1 volunteer day

Professional Development: Tuition reimbursement up to $5,250 per year and access to our online education center

Additional Perks: Referral bonuses, pet insurance, associate assistance programs, discount programs, rewards, recognition, and free access to Torch Fitness virtual programs