ITAC Solutions ยท 2 weeks ago
Information Technology Support Analyst
Birmingham, AL
Full-time
Onsite
Entry, Mid Level
$50K/yr - $65K/yr
2+ years expITAC Solutions is seeking a Help Desk Support professional to join their dynamic team. In this role, you will provide basic IT support, assist with onboarding new staff, and ensure efficient management of equipment and documentation.
B2BConsultingHuman ResourcesInformation TechnologyLegalSmall and Medium BusinessesStaffing Agency
No H1B
Responsibilities
Providing basic IT support to staff, including troubleshooting Windows issues (e.g., microphone or monitor setups)
Assisting with onboarding new staff by setting up laptops and docking stations
Updating documentation and performing occasional data entry tasks
Managing and shipping equipment as needed
Ensuring under-desk wiring is organized and efficient
Qualification
Required
2+ years of relevant experience in an IT support role or similar
Experience supporting Microsoft products
Must have cloud experience along with Tier II helpdesk support
A positive, approachable presence with excellent interpersonal skills
A strong desire to learn and contribute to a growing team
Benefits
Work with an organization recognized for its exceptional internal culture
Be part of a rapidly growing company with plenty of learning opportunities
Collaborative and team-oriented environment
Exposure to a mix of technical and administrative responsibilities
Company
ITAC Solutions
ITAC Solutions is a staffing and recruiting company offering engineering and accounting staffing services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Charles Baughman, PHR, SHRM-CP, TSC, CSP
Chief Administrative Officer / Vice President of Recruiting / Integrator
JG Carver
Partner
Recent News
Birmingham Business Journal
2025-01-31
Company data provided by crunchbase