Shakopee Mdewakanton Sioux Community (SMSC) ยท 1 day ago
Front Desk Attendant
Prior Lake, MN
Part-time
Onsite
New Grad, Entry LevelShakopee Mdewakanton Sioux Community (SMSC) is dedicated to community contributions and sustainability initiatives. They are seeking a Front Desk Attendant to oversee front desk functions, assist members and guests, and enhance service delivery. The role involves membership sales, retention, and providing high-quality customer service.
GovernmentOffice Administration
Responsibilities
Actively pursues membership and recruits members and guests into activities and events
Ensures membership retention, repeat daily guest usage, and referrals through a high level of member and guest service delivery and response
Greets members and guests, checking in members and daily guest users; collecting fees; and assisting with member questions and concerns
Verifies membership status and admits active members through access gate
Screens visitors and non-active members and refers them to the appropriate staff member
Registers day usage guests and collects daily fee
Answers and responds to all incoming phone calls courteously and professionally
Directs phone calls to the most appropriate source, takes and distributes messages as needed
Completes membership sales paperwork in an efficient, accurate, and thorough manner
Performs point of sales functions for facility charge, cash, and credit card sales
Enrols members and guests in programs and activities
Operates equipment including paging system, court lights, controls for music volume, and public address system
Monitors opening and closing procedures checklists
Provides service enhancements to members and guests
Assists members with questions, concerns, and directions
Qualification
Required
Must be 18 years of age or older
High School Diploma or equivalent
Previous experience with money transactions
Previous experience in a customer service organization
Ability to pass basic math test
C.P.R. and First Aid Certifications or ability to obtain within 90 days of employment
Benefits
Competitive weekly pay
Outstanding benefits
Advancement opportunities
Discounts on childcare
Fuel
Bus passes
Fitness membership
Free uniforms
Tuition reimbursement
Company
Shakopee Mdewakanton Sioux Community (SMSC)
The SMSC is a federally recognized, sovereign Native American tribe.
Founded in 1969
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
JeanAnn Trombley
CHRO / Vice President, Human Resources
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