Renaissance Ross Bridge Golf Resort and Spa · 1 month ago
Host/ Dining Room Attendant (FT)
Birmingham, AL
Full-time
Onsite
New Grad, Entry LevelRenaissance Ross Bridge Golf Resort and Spa is seeking a Host/Dining Room Attendant to join their hospitality team. The primary responsibility of this role is to provide a welcoming dining experience for guests through exceptional customer service, managing reservations, and ensuring the dining area is prepared and organized.
Hospitality
Responsibilities
Greet guests warmly upon their arrival and provide a positive first impression
Attend daily menu classes to stay updated on current menu offerings and be knowledgeable about the various dishes offered
Review buffet options with guests when available and offer helpful suggestions as needed
Set up the dining area, ensuring it is clean, organized, and ready for guest service
Remain at the door at all times, attentively welcoming and directing guests to their tables, ensuring their seating preferences are accommodated
Handle dining reservations efficiently, providing guests with accurate and timely information regarding availability and wait times
Assist guests with special service or arrangements, making their dining experience extra special
Practice proper etiquette when interacting with guests, such as pulling out chairs for ladies and using guests' names when known, to enhance the overall experience
Attend to guests' needs during their dining experience, ensuring their table satisfaction and promptly addressing any concerns or complaints that may arise
Clear and reset tables efficiently to expedite the table turnover process, ensuring smooth operations during busy periods
Complete assigned daily and weekly side work, contributing to the overall cleanliness and efficiency of the dining area
Be flexible and willing to assist in other positions, such as food runner or dining room attendant, as needed to support the team and ensure a seamless guest experience
Qualification
Required
Provide exceptional customer service
Greet guests warmly upon their arrival
Attend daily menu classes to stay updated on current menu offerings
Review buffet options with guests and offer helpful suggestions
Set up the dining area, ensuring it is clean and organized
Remain at the door to welcome and direct guests to their tables
Handle dining reservations efficiently
Assist guests with special service or arrangements
Practice proper etiquette when interacting with guests
Attend to guests' needs during their dining experience
Clear and reset tables efficiently
Complete assigned daily and weekly side work
Be flexible and willing to assist in other positions as needed
Company
Renaissance Ross Bridge Golf Resort and Spa
Retreat to the beautiful rolling hills and experience one of the finest hotels in Birmingham, Alabama.
Founded in 2005
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase