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Hendrickson · 3 days ago

Vocational District Sales Manager (Northeast)

Woodridge, IL

Full-time

Onsite

Mid, Senior Level

$115K/yr - $125K/yr

5+ years exp

Hendrickson is a company focused on enhancing business operations through their products, and they are seeking a District Sales Manager to engage with fleets, end users, and dealers. The role involves cultivating relationships, conducting training, and promoting Hendrickson products to improve customer satisfaction and productivity.

AutomotiveManufacturing

Comp. & Benefits

Responsibilities

Cultivate relationships with fleet accounts and end users, educating them on the benefits of Hendrickson products

Address customer complaints regarding product performance, coordinating resolutions, and ensuring customer satisfaction

Conduct service training for fleet maintenance personnel, ensuring they are well-versed in Hendrickson product maintenance procedures

Identify suitable fleet applications for component testing

Liaising with Engineering for installations and providing regular performance reports

Liaise with Sales, Parts, and Service Managers at OEM dealerships to promote Hendrickson products and support their sales efforts

Provide product information, make presentations, and recommend appropriate suspension models for specific applications

Collaborate with OEM District Offices, recommending suspensions, introducing new products, and delivering product presentations to district personnel

Provide lift axle product information and support to distributors, assisting in product specification and installation

Coordinate with fleet contacts, making sales calls and providing relevant information to potential customers

Address distributor inquiries and issues regarding delivery, quality, and engineering

Monitor and report competitive activity in the marketplace, including competitor data, pricing trends, and product performance

Maintain accurate customer files and databases, ensuring all relevant information is up-to-date and accessible

Represent Hendrickson at industry trade shows and participate in state and local associations as assigned

Serve as an OEM Account Manager for selected truck and/or trailer accounts

Maintaining a deep understanding of Hendrickson's product offerings and the competitive marketplace

Facilitate service training for fleet maintenance personnel to ensure they are well-versed in Hendrickson product maintenance procedures

Other duties as assigned

Qualification

Territory sales experienceHeavy-duty truck salesCustomer relationship managementSuspension products knowledgeNegotiation skillsCommunication skillsInterpersonal skillsPresentation skillsTeamworkIndependent work