NEOGOV · 1 month ago
IT Infrastructure Specialist
Galveston, TX
Full-time
Onsite
New Grad, Entry Level
$56K/yr - $56K/yrNEOGOV is a company focused on supporting the implementation and management of IT infrastructure. The IT Infrastructure Specialist will be responsible for maintaining server systems, monitoring performance, and assisting with user support and security policies.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Support the Data Centers’ server infrastructure, including installation, configuration and maintenance
Monitor server performance, health, and availability, ensuring minimal downtime
Support end-user requests related to server access and system functionality
Assist with implementing and maintain server security policies, including managing updates and patches according to the maintenance schedule
Utilize system monitoring tools to track performance and proactively identify potential issues
Manage and maintain Active Directory, including users, computers, groups and organizational units
Perform administrative tasks for Microsoft 365, such as managing user accounts, license allocation and mailbox configurations
Assist with Azure AD integration and identity management tasks
First-level troubleshooting of Microsoft 365-related issues, escalating as necessary
Support VMWare vSphere/ESXi environments by monitoring virtual machines and performing basic configuration tasks
Assist in managing and monitoring storage solutions to ensure data integrity and optimal performance
Perform regular checks on backup systems to ensure scheduled tasks completion
Assist in deploying patches, updates, and software installation across the server environment
Document issues, solutions, and best practices to contribute to the department knowledgebase
Work closely with Directory Services Engineers and other IT divisions and team so ensure efficient operations
Participate in projects to enhance system capabilities and improve processes
Performs related work as assigned
Qualification
Required
Requires High School diploma or GED equivalent
Proficiency in Windows Server administration and Active Directory management
Familiarity with Microsoft 365 and Azure AD essential support
Experience with virtualization technologies, particularly VMWare vSphere/ESXi
Understanding of domain and networking concepts (DNS, DHCP, print servers) and storage systems
Knowledge of CMDLET and CMD scripting for task automation
Valid TX Driver's License
Must maintain CJIS compliance
Preferred
Microsoft certifications in Azure Fundamentals, MCSA Win10, MCSA 365 or similar
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase