Kevin McGraw State Farm ยท 4 weeks ago
Customer Relations Representative
Phoenix, AZ
Full-time
Onsite
New Grad, Entry Level
$40K/yr - $50K/yrKevin McGraw State Farm is a respected agency in Phoenix, seeking a Customer Relations Representative. In this role, you will assist customers by answering inquiries, resolving issues, and maintaining customer records while contributing to community engagement initiatives.
Insurance
Hiring Manager
Tonya Poole
Responsibilities
Respond to customer inquiries with empathy and professionalism
Resolve billing, policy, and service-related questions promptly and accurately
Maintain customer records and assist with retention strategies
Collaborate with teammates to ensure a seamless customer experience
Support community engagement and agency growth initiatives
Qualification
Required
Excellent communication and problem-solving skills
Willingness to obtain your Property & Casualty License with Employer Support
A passion for helping others and providing top-tier service
Ability to multitask and stay composed under pressure
Positive attitude, reliability, and a team-first mindset
Preferred
Customer service experience preferred (insurance experience a plus)
Benefits
Supportive, team-oriented environment led by a top-performing agent
Ongoing training and professional development opportunities
Path for advancement for motivated and sales-minded team members
Competitive compensation and growth potential within the agency
The chance to make a difference in the Phoenix community every day
Company
Kevin McGraw State Farm
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase