NEOGOV · 4 months ago
Information Technology Specialist - Computer Aided Dispatch (CAD)
Fort Lauderdale, FL
Full-time
Onsite
Mid, Senior Level
$87K/yr - $139K/yr
4+ years expNEOGOV is seeking qualified candidates for the Information Technology Specialist position. This role is responsible for maintaining the integrity of mission critical servers and applications that support Broward County's Public Safety E911 Answering Points and CAD system, requiring expertise in system design, implementation, and support for public safety end users.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provides high-level technical expertise and project management direction of multiple large scale information technology initiatives including technological research, analysis, design, development, and implementation of projects
Reviews County-wide information technology strategic direction, recommends approaches for incorporation of the emerging technologies when appropriate, and implements the approved approach
Reviews programming techniques and recommends information technology solutions, enhancement plans, and related cost-benefit comparisons
Supervises professional and technical personnel in assigned work teams or sections
Plans, organizes and implements approved emerging technologies
Administers County-wide technological specialty functions
Performs project management responsibilities for large scale complex information technology projects
Reviews systems designs, development of applications, and documentation for accuracy, timeliness, and adherence to departmental standards
Documentation of deployment, security, quality assurance, change controls, and compliance
Emergency Planning: Analyzing, planning, recommending, and implementing solutions and/or automated enhancements to application workflow processes directly related to public safety 911 call centers and law/fire emergency response
Applications: Maintenance, configuration programming, feature and functionality review and implementation, acceptance testing, version upgrades
Vendor Communications: Advanced troubleshooting, identification, diagnosis and reporting of application bugs, beta testing, system maintenance, system configuration
Internal Systems Administration: Installation and support of applications, monitoring continuous system health, security audits, system alerts and notifications, health checks
Microsoft Related Technologies: Windows OS, MS applications, SQL, System logs
Remote Access Technologies: Secure Access VPN, Endpoint Central
Customer Communications: Provide 24/7 on-call support, engage stakeholders for incident progress, impending changes, outages, feature/functionality review, and proactive system enhancements
Performs related work as assigned
Qualification
Required
Requires a Bachelor's degree from an accredited college or university with major coursework in computer science or closely related field
Requires four (4) years of experience in systems analysis, systems design and/or applications programming relevant to area of assignment including related project management
This must include two (2) years of experience working in a position of supporting Public Safety Emergency Services or 911 operations
Possession of or eligibility to obtain basic FCIC/NCIC certification
Possession and maintenance of a Florida Class E Driver's License
Preferred
Experience with performing research, data analysis, and feasibility studies in order to submit technical and management reports
Experience with providing client laptop and desktop hardware support and administration
Experience with database administration
Experience with leading continuous improvement programs related to public safety applications
Virtualization Administration Certifications (Citrix, VMWare, HyperV, or closely related application)
Project Management Certificates (PMP, PgMP, or closely related field)
Six Sigma Certifications (Green Belt, Black Belt, or Master Black Belt)
Network Administration Certifications (CCNA, CCIE, CISSP, or closely related field)
Database Administration Certifications (SQL, Oracle, or closely related application)
Presentation or Training Skills in Mission Critical Public Safety Services and Applications
Software or Application Programming Skills
Technical Writing or Documentation Skills
Master's Degree or higher Electrical Engineering, in Business Administration, Computer Science, MIS, or closely related field
Benefits
High Deductible Health Plan – bi-weekly premiums: Single $10.90 / Family $80.79
Includes a County Funded Health Savings Account of up to $2600 Annually
Consumer Driven Health Plan – bi-weekly premiums: Single $82.58 / Family $286.79
Florida Retirement System (FRS) – Pension or Investment Plan
457 Deferred Compensation employee match
Eleven (11) paid holidays each year
Vacation (Paid Time Off) = 2 weeks per year
Up to 40 hours of Job Basis Leave for eligible positions
Tuition Reimbursement (Up to 2K annually)
Paid Parental Leave
$50,000 of free life insurance
Dental insurance
Vision insurance
Section 125 Flexible spending accounts for Medical Expenses and Dependent Care
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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