HighLevel · 2 weeks ago
Sr. Indirect Tax Manager
HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. The Sr. Indirect Tax Manager will manage the end-to-end indirect tax compliance process, oversee outsourced compliance partners, and lead tax technology initiatives to ensure accurate reporting and compliance.
Responsibilities
Global Compliance & Risk Management: You will manage the end-to-end indirect tax compliance process, including all U.S. (Sales/Use, B&O, Gross Receipts) and international (VAT/GST/HST) returns. This involves overseeing outsourced compliance partners, managing tax calendars, handling exemption certificates, and responding to all tax notices. Crucially, you will proactively identify, analyze, and quantify areas of tax risk and non-compliance, then prioritize and develop remediation plans based on materiality and strategic importance
Tax Technology & E-Invoicing: You'll lead the implementation, maintenance, and optimization of indirect tax engines and automation tools to ensure accurate calculation and reporting. A key part of this role is researching, evaluating, and implementing global e-invoicing solutions to meet new jurisdictional mandates. You will continuously evaluate new software solutions , provide detailed cost-benefit analyses, and manage the forecasting for all tax technology costs
Cross-Functional Project Management: You will serve as the primary tax project manager, coordinating between the finance , operations , and software engineering teams. Your responsibility is to ensure all necessary compliance updates, system configurations, and tax requirements for new product launches are clearly communicated, scoped, and executed successfully and on time
Process, Strategy, & Audit Defense: You will develop, document, and maintain scalable tax policies, procedures, and internal controls to build a robust audit defense. This includes identifying and acting on opportunities for process improvement and tax recovery, such as maximising claims for input tax credits , and ensuring all country-specific laws, like invoice requirements, are met
Financial Operations: You will own the financial reporting for indirect taxes, which includes preparing and reviewing tax-related journal entries, performing monthly account reconciliations, and ensuring all related financial data is accurate and timely
Qualification
Required
Bachelor's degree in Accounting, Finance, or a related field
10+ years of progressive indirect tax experience, preferably in a global, high-growth environment (SaaS/technology industry experience is a major plus)
At least 2 years as the primary decision maker responsible for the indirect tax function in a global organization (SaaS/technology industry experience is a major plus)
Proven ability to thrive as a hands-on individual contributor, capable of managing a high volume of complex work and driving cross-functional projects to completion
Expert-level knowledge of U.S. sales/use tax and international (VAT/GST) principles and compliance requirements
Direct, hands-on experience implementing, managing, and optimising indirect tax engines (e.g., Vertex, Avalara, Sovos) and ERP integrations
Experience managing the performance, deliverables, and budgets of external tax consultants and advisors
Exceptional project management skills, with a proven ability to lead complex initiatives between tax, finance, operations, and engineering teams
A proactive, 'builder' mindset with a talent for creating, documenting, and scaling processes from the ground up
Advanced proficiency in Microsoft Excel and comfort analyzing large, complex data sets
Preferred
CPA license, CMI designation, or Masters in Taxation preferred
Company
HighLevel
HighLevel is a marketing and advertising platform that captures message leads via voicemail, SMS, emails, FB messenger, and more.
Funding
Current Stage
Late StageTotal Funding
$60MKey Investors
General AtlanticPeakequity
2024-04-11Private Equity
2021-11-04Private Equity· $60M
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