Peterson Cat ยท 3 weeks ago
Commercial Engine Field Technician Non-Journey
Redmond, OR
Full-time
Onsite
Entry Level
3+ years expPeterson Cat is a family-oriented company that has been shaping communities for over 85 years. They are seeking a Commercial Engine Field Technician to perform maintenance and services on Power Generation, Marine, and Industrial Systems in the field, ensuring customer satisfaction and safety.
Machinery ManufacturingManufacturingRentalWholesale
Responsibilities
Maintain a safe working environment and observe all safety procedures, laws, policies, and rules
Work in a manner consistent with Contamination Control Guidelines
Communicate with internal and external customers in a manner that promotes a positive relationship
Work overtime as needed within labor law guidelines
Frequent travel is needed to meet customer service requirements including overnight stays
Be on call to respond to customer service needs during the evenings, weekends, and holidays
Perform the following service operations with occasional supervision:
Perform Maintenance on Generator Packages, Industrial Engine Packages, EPG Systems, and Marine Packages not limited to Caterpillar products
Perform Load Bank Testing
Perform basic troubleshooting and repairs
Assist field technicians as required
Perform detailed inspections on EPG products and systems
Write service reports that accurately document activities, issues, and up-sell opportunities
Prepare required documentation including work orders, parts lists, and timecards in an accurate and timely manner to enable other employees to do their job in a timely manner
Solicit information regarding opportunities for generator system sales and service and pass information to generator systems sales staff and engine PSSR or ISR in a timely manner
Ensure assigned company vehicle maintains a clean professional appearance and is in proper working order
Perform assigned tasks in a timely, accurate, and efficient manner
Follow manufacturer and company service guidelines and procedures to ensure quality work and to preserve and document component failure information for accurate failure analysis
Perform work and conduct yourself in a matter that is consistent with company goals, mission statement, and core values
Operate company or personal vehicle as needed to visit branch locations or customers
Maintain punctual, regular, and predictable attendance
Qualification
Required
Must maintain a tool inventory sufficient to perform assigned tasks
Associates Degree from a fully accredited college or technical/vocational school in Diesel Technology or other closely related field; and a minimum of 3 years of directly related experience in power generation service; or an equivalent combination of education and work experience
Ability to obtain lift truck certificate
Completion of a certified electrical safety course
Completion of ISR and PSSR Sales Certification through CAT DPC
Maintain a valid driver's license and satisfactory driving record
Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of employee or others
Ability to read, analyze, and interpret general business reports, technical procedures, or governmental regulations
Ability to write coherent and logical service reports that can be understood by internal and external customers
Ability to apply concepts of basic math and algebra
Must have excellent proficiency on company and CAT PC and windows driven software
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Benefits
Competitive wages
Generous benefits
Promotional opportunities
Company
Peterson Cat
Peterson Cat is a power tool and machinery manufacturing company.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase