Nomad Global Communication Solutions · 3 weeks ago
Human Factor Engineering Manager - Columbia Falls
Columbia Falls, MT
Full-time
Onsite
Senior Level
5+ years expNomad Global Communications Solutions is a leading provider of communication and response products serving a wide variety of customers. The Human Factor Engineering Manager is responsible for delivering high-quality human factor engineering solutions, ensuring technical integrity across teams, and managing the Human Factor Engineering discipline.
Health CareInformation TechnologyProcurementSatellite Communication
No H1B
U.S. Citizen Only
Responsibilities
Directly oversee and lead the Human Factor Engineering discipline across Teams 1–4
Develop the Human Factor Engineering team, aligning individual goals with company objectives
Hire and/or develop Human Factor team members, including subject matter experts (SMEs) needed for current and future product lines
Deliver high-quality Human Factor solutions aligned with project scope, schedule, and customer expectations
Propose and support new Human Factor concepts, processes, and tools and help implement them across products and programs
Serve as the technical authority for all Human Factor engineering work across all Innovative Solutions teams
Own Human Factor standards and methods for ergonomics, user workflows, safety logic, interlocks, alarms, operator interfaces, and serviceability
Be accountable for the Human Factor aspects of the technical design of all systems within the connected mobile operation center—ensuring they are safe, intuitive, ergonomic, durable, and maintainable
Ensure systems integrate cleanly with Mechanical, Electrical, IT, and Software Engineering requirements from a human-machine interaction perspective
Possess final authority on all matters of Human Factor technical correctness, including standards compliance, engineering methods, interface definitions, safety logic, control behavior, and cross-discipline technical integrity
Require design changes when Human Factor standards, safety logic, usability, or workflow requirements are not met
Provide appropriate Human Factor engineering skillsets to each project to ensure successful execution
Support Team 1 in developing and maintaining Human Factor standards, modularity rules, templates, libraries, and peer-review checklists
Support Team 2 by ensuring new engineers are trained in Human Factor standards, design methods, and how to correctly apply HF modules in configuration projects
Support Team 3 by reviewing and contributing to first-of-kind engineering solutions, ensuring safety, usability, and system-level human-machine behavior are technically sound and well-documented
Support Team 4 by validating manufacturability and operator/service access, optimizing workflows, and ensuring designs are safe, repeatable, and production-ready
Collaborate with Quality Assurance, Production, and Field/Service teams to incorporate lessons learned and operator feedback into future standards and product designs
Lead Human Factor contributions to innovation and new product development, particularly for Nomad Total Command (NTC) and advanced software platforms
Translate customer and operator feedback into improved workflows, interfaces, alarm schemes, and standard operating procedures
Own the Human Factor requirements for automation, remote control, and programmable system responses (e.g., automated startup/shutdown and deployment sequences), ensuring safety, clarity, and recoverability in abnormal conditions
Define Human Factor requirements for advanced sensors and monitoring (mast, slideout, leveling, hydraulic, fuel, and related systems), including status indications, alerts, and diagnostics that are intuitive and consistent
Partner with Electrical, Software, and IT teams to ensure communications and network enhancements (wireless, mesh, satellite, remote access, dashboards) are usable under stress and support operator situational awareness
Guide Human Factor aspects of user interfaces across tablets, touchscreens, control panels, and dashboards—simplifying workflows and aggressively reducing error-prone manual processes
Contribute Human Factor perspectives to reliability and environmental testing, including test plans and acceptance criteria that reflect real operator scenarios and edge cases
Participate in emerging technology efforts (robotics, computer vision, LIDAR, SLAM, machine learning, AR) to ensure operator workflows, safety, and training needs are defined early
Ensure Human Factor is incorporated into test planning and execution for hardware, software, and integrated systems, including NTC test boards and environmental test platforms
Review and improve startup/shutdown procedures, checklists, troubleshooting guides, and configuration documentation to ensure clarity, safety, and usability
Coordinate and/or deliver training on Human Factor standards, tools, and interfaces to Engineering, Production, Service, and customer-facing teams
Partner with field support to diagnose issues related to operator confusion, workflow breakdowns, or UI design defects and drive corrective actions into standards and designs
Model and reinforce Nomad Core Values in daily operations
Manage and allocate engineering resources in support of each roadmap maintained by every Team Director
Conduct quarterly reviews for each contributor, evaluating agreed tasks, ad hoc tasks, communication, quality, and mentoring
Obtain accurate hourly completion estimates for each quarterly task on the Team Director’s roadmap
Implement Clifton Strengths assessments and apply results to team development and resource planning
Qualification
Required
Must be a US Citizen for consideration and meet all Federal Contractor employee requirements
5–10+ years of manufacturing engineering leadership experience
Experience managing individual contributors or prior Team Lead experience
Bachelor of Science degree in Human Factors Engineering, Industrial Engineering, or related field. Degree must be ABET accredited
Demonstrated success leading complex manufacturing or engineering processes with evolving work content
Strong client-centric approach. Experience developing people and organizational capability
Exceptional organizational, communication, and interpersonal skills. Professional written and verbal communication abilities
High emotional intelligence including empathy, accountability, and resilience
Self-starter comfortable navigating ambiguity and leading through change. Optimistic, solution-oriented mindset
Proficiency with SolidWorks, ERP systems, and standard business tools (Word, PowerPoint, Excel)
Preferred
Experience in automotive or trailer manufacturing highly preferred
Company
Nomad Global Communication Solutions
Nomad Global Communication Solutions specializes in interoperable communication solutions, satellite, mobile medical and healthcare.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Joseph Sullivan
Chief Technology Officer
Recent News
Flathead Beacon
2023-12-23
Company data provided by crunchbase