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AODocs · 1 day ago

Implementation Consultant

United States

Full-time

Remote

Mid Level

3+ years exp

AODocs is a software company that provides a Content Services SaaS platform, recognized by Gartner and Forrester as a leader in the content services space. As an Implementation Consultant, you will deploy the AODocs platform on critical enterprise processes, gathering requirements, designing solutions, and managing customer implementations.

Artificial Intelligence (AI)ComplianceDocument ManagementEnterprise SoftwareSaaSSecuritySoftware

Comp. & Benefits

Hiring Manager

Elena Nardini

Responsibilities

Lead cloud-based application implementations from end to end, including client management, timeline, budget, etc

Develop configurations and customizations to leverage AODocs

Support sales cycles and help gather requirements and scope future AODocs projects

Ability to collaborate with team members to design, build and implement technology solutions that align with client business objectives

Resolve challenging issues with practical problem-solving skills and cross-functional collaboration

Become a product expert, including the technical workings and practical business applications

Manage new customers after the implementation process to ensure they successfully adopt our services

Work closely with business owners/decision-makers/executives to translate pain points, goals, and objectives into actionable strategies for success

Demonstrate professionalism, responsiveness, and friendliness at all times when engaging with customers, via phone, chat, and email as needed

Capture customer stories to be communicated to our product, engineering, and marketing teams

Qualification

SaaS implementationCloud architectureTechnical solution designData migrationEnterprise Content ManagementCustomer managementIndustry-specific softwareGoogle CloudAWSAzureProblem-solvingCommunication skillsTeam collaborationFlexibility

Required

At least years of implementing Software as a Service (SAAS)

Experience working across multiple internal teams to resolve customer issues quickly and effectively

BS/BA Degree in Business Studies, Computer Science, Information Systems, Engineering, or equivalent experience

Problem-solving skills

Strong knowledge of SaaS and cloud architectures

Excellent communication skills (writing, listening, phone)

A team player that is capable of high performance and flexibility working in a dynamic environment

Preferred

Experience with Google Cloud, AWS, or Azure

Master Degree in computer science

Experience with Enterprise Content Management software

Experience with industry-specific software

Benefits

Complete benefits package

401(k) Retirement Plan and company match

Commuter benefits

Monthly internet stipend

Mostly or all remote

Career growth with an industry innovator

Regular team outings & events

Company

AODocs

Cloud-native SaaS Document Management Platform. Gen AI capabilities for 100+ file formats across use cases. Scalable, secure, flexible It is a sub-organization of Revevol Group.

Founded in 2012

Atlanta, Georgia, USA

51-200 employees