NEOGOV · 1 month ago
Community Safety Public Information Officer
Chapel Hill, NC
Full-time
Onsite
Mid Level
$61K/yr - $80K/yr
3+ years expNEOGOV is seeking a Community Safety Public Information Officer to provide marketing and communications support to the Town’s community safety divisions. This role involves serving as the primary media contact, coordinating crisis communications, and creating content for community safety functions.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Serve as primary media contact for Police, Fire, and Emergency Preparedness and Risk Management
Receive media inquiries, coordinate media responses, and respond in an accurate, appropriate, and timely manner
Develop and distribute clear and effective news releases, media briefings, public statements, and media pitches
Develop and maintain positive relationships with local, regional, and national media outlets
Coordinate crisis communications during emergencies
Collaborate with community safety, strategic communications, and other Town departments to ensure accurate and timely information sharing during emergencies
Serve as Public Information Officer in the Town's Emergency Operations Center and contribute to emergency planning prior to events and after-action debriefs and reporting
Maintain awareness of current trends and best practices for crisis communications and translate those into practices and procedures
Create and curate content for community safety functions
Write and edit a variety of communication materials, including news releases, short videos, and website content
Develop and manage social media presence to engage with the community and provide timely updates
Develop and implement materials for public awareness campaigns and recruitment initiatives
Assist with the creation of communications plans for a variety of community safety projects and initiatives
Develop and maintain positive working relationships with staff across Police, Fire, and Emergency Preparedness and Risk Management Departments
Develop and maintain relationships with marketing, communications, and engagement staff in other Town departments
Other duties as assigned
Qualification
Required
Bachelor's degree in communications, public relations, journalism, or a related field
3-5 years of experience in public relations, communications, journalism, or a related field
Strong writing and editing skills, with the ability to produce clear, concise, and compelling content
Ability to communicate complex information in a way that is easily understood by the community
Excellent verbal communication and interpersonal skills
Proficiency in using social media platforms and digital communication tools
Ability to work effectively under pressure and manage multiple projects simultaneously
Strong organizational and project management skills
Preferred
Experience in crisis communication and media relations
Knowledge of community safety issues
Experience working in a government or law enforcement agency
Bilingual or multilingual skills, particularly in languages spoken in the community
Benefits
Health and Dental Insurance
Retirement Health Savings Plan
Paid Time Off
Local Government Retirement System
Supplemental Retirement Plans
Disability Insurance
Life Insurance
Direct Deposit
Other Benefits
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase