Supply Service Representative jobs in United States
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U-Haul · 1 month ago

Supply Service Representative

U-Haul is a company that focuses on providing a culture of health and wellness. The Supply Service Representative will be part of a team responsible for customer service to U-Haul sites, processing orders, and addressing any supply chain concerns.

LogisticsService IndustryTransportation

Responsibilities

Maintain high-level of customer service
Ensure communication with customers or suppliers via phone and email are always professional and cordial
Escalate concerns to Buyers, Material Planners, Freight and Management Team if a supplier’s performance is impacting U-Haul sites negatively
Provide resolutions for disputes to satisfy stakeholders while maintaining department policy
Ensure responses to field Feedbacks regarding issues with orders appropriate, per process and helpful
Assist Buyers/Planners/Freight and Management with special tasks and reporting
Review orders in error status, and correct
Participate in continuous training with SSR Team on systems and on daily/as needed tasks
Communicate critical information quickly and effectively to all pertinent groups when changes or challenges arise
Review orders for compliance with Purchasing policies and internal audit
Assist with completion of all daily/as needed SSR tasks
Strive for continuous improvement and growth, including process development and changes for the group

Qualification

Customer Service experienceMicrosoft Office SuiteSAPMulti-taskDecision-making skillsPositive attitudeOrganizational skillsCommunication skills

Required

Good decision-making skills
Positive attitude and willingness to help
Great organizational and follow-up skills
Excellent communication skills (both verbal and written)
Ability to multi-task
Proficient in Microsoft Office Suite, particularly Excel
Experience with SAP (or other similar ERP system)
High school diploma or GED

Preferred

Customer Service experience (2+ years preferred)
Associate's Degree or the equivalent in experience

Company

Their primary service objective is to provide a better and better product and service to more and more people a lower and lower cost.

Funding

Current Stage
Late Stage
Total Funding
unknown
2016-01-22Acquired

Leadership Team

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Alyssa Espinoza
Executive Assistant to CEO
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Company data provided by crunchbase