In-House Marketing Manager jobs in United States
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Holiday Inn Club Vacations · 3 days ago

In-House Marketing Manager

Holiday Inn Club Vacations is dedicated to strengthening families and enhancing the guest experience. They are seeking an In-House Marketing Manager to lead the Face to Face Marketing team in maximizing qualified tour bookings and ensuring a high level of customer service and team motivation.

Travel

Responsibilities

Partners with the Front Desk team to ensure a seamless guest/owner experience. Ensure Greeters are performing a “warm transfer” by leading guests and owners to In-House Vacation Station to meet/exceed conversion Standards
Responsible for the training, monitoring and development of new staff and continuous training of existing team members. Conducts weekly team meetings to communicate current events and changes within department
Assists Representatives with ensuring all questions are answered in a professional, informative, diplomatic and correct manner. Achieves personal and departmental written budgetary for tours, sales volume and VPG for In-House Marketing
Assist with the selection, hiring and development of new team members. Adheres to and upholds all departmental and company policies and procedures
Ensure tour conversion by tour source are exceeding budget and mange tour waves to maximize tour opportunities and balance for In-House marketing

Qualification

Timeshare Industry experienceBilingualLeadership experienceCustomer service skillsPartnering skillsPersuasive interpersonal skillsAdministrative skillsPlanning skillsOral communicationWork ethicOrganizational skills

Required

High School diploma or GED or military experience, advanced degree preferred
Timeshare Industry experience required
Dependable and goal oriented
Strong partnering skills
Self-directed but works as a team player
Persuasive interpersonal skills to gain acceptance of an idea, plan, activity, services or product form guests and co-workers
Participates in proactive team efforts to achieve departmental and company goals
Excellent customer service skills
Strong oral communication skills
Mastery of the use of appropriate interpersonal and society styles and methods to inspire and guide individuals towards goal achievement
Pursuit of continuous improvement to improve, enhance or increase personal knowledge and skills that will assist in job performance
Strong work ethic, high energy level and positive attitude
Strong administrative, organization and planning skills

Preferred

2 years of leadership experienced preferred but not required
Bilingual encouraged but not required

Benefits

Lucrative Compensation Plans
Rewards & Recognition Programs
Annual Bonus Opportunities for Select Roles
Comprehensive Medical, Dental, and Vision
401K Match
Team Member Travel Perks and Discounts
Tuition Assistance
Referral Compensation Program

Company

Holiday Inn Club Vacations

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Holiday Inn Club Vacations is a hospiatlity firm with various hotels and resorts.

Funding

Current Stage
Late Stage

Leadership Team

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Jamie Kluetz
Vice President, Brand Experience and Design
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John Staten
President
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Company data provided by crunchbase