Mozilla · 3 weeks ago
Staff Application Engineer, Workplace Technology
United States
Full-time
Remote
Senior Level, Lead/Staff
7+ years expMozilla Corporation is a non-profit-backed technology company known for its pioneering brands like Firefox. The Staff Application Engineer will architect scalable systems and automation to enhance collaboration and productivity across Mozilla, while also mentoring engineers and partnering with various teams to advance the workplace platform.
Browser ExtensionsInternetOpen SourceSoftwareWeb Browsers
Responsibilities
Architect, develop, and scale automation frameworks, integrations and agentic workflows across Mozilla’s workplace technology ecosystem — including collaboration tools, identity systems (SSO/IAM), and GenAI platforms (OpenAI, Claude, Gemini)
Lead end-to-end engineering of lifecycle workflows (onboarding, off-boarding, access provisioning) using APIs, event-driven architectures and intelligent agentic flows that reduce manual touchpoints and accelerate user access
Build and maintain reusable libraries, connectors, SDKs and agent orchestration layers (e.g., virtual assistants, workflow agents, RAG + retrieval pipelines) that enable faster, safer AI-enabled productivity at scale
Implement observability for agentic workflows and automations: define metrics (SLIs/SLOs), build dashboards, logging, alerts and proactively tune for reliability, security, cost-efficiency and adoption
Partner with Security, Legal, and Privacy to embed DLP, data classification, and least-privilege access into automation and AI flows — ensure agentic capabilities respect governance, auditing, and compliance
Lead evaluation, technical design, and production deployment of new tools and AI productivity platforms: architect integrations, define guardrails, pilot agentic features, measure adoption and user impact
Mentor junior engineers and facilitate collaboration across teams: review design/code, establish best practices for building agentic systems, guide documentation and champion a shared automation culture
Collaborate cross-functionally with IT, Security, Finance, People Ops and Workplace/Facilities to deliver secure, efficient, and scalable internal tools and workflows that empower users and optimize operations
Drive innovation through prototyping next-gen agentic services (for example: intelligent enterprise search assistants, document-to-action bots, contextual collaboration agents) to increase productivity and reduce friction
Qualification
Required
7–10 years of software engineering or automation experience, including experience building scalable systems, integrations and agentic workflows in enterprise environments
Strong software design and development skills in Java, Go, Python, JavaScript/TypeScript (or Apps Script), or equivalent languages; experience with building production-ready services and agentic systems
Deep experience integrating SaaS platforms (collaboration tools, identity systems) using APIs, SDKs, event-driven architectures, and building automation/agent orchestration layers
Familiarity with IAM/SSO (Okta, SAML/OIDC/SCIM), lifecycle automation and securing access across humans and agents; experience embedding governance into automation flows
Proven ability to design for reliability, security, scalability and cost-efficiency; strong experience with observability, metrics and monitoring frameworks for automated/agentic services
Demonstrated ability to lead the technical direction of automation and agentic workflows: build shared libraries, connectors, guide architecture, mentor others, influence cross-team engineering culture
Experience or willingness to work with GenAI/LLM modalities (agent design, prompt management, retrieval + RAG, integrations) and build operational patterns around them (e.g., agent orchestration, trust, guardrails)
Excellent communication and collaboration skills; able to work across functions, break down ambiguity, and guide design/implementation of complex workflows with both technical and business stakeholders
A mindset of innovation and continuous improvement: you enjoy pushing boundaries, prototyping solutions, learning emerging AI/agent techniques, and making practical impact across the organization
Benefits
Generous performance-based bonus plans to all eligible employees - we share in our success as one team
Rich medical, dental, and vision coverage
Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
Quarterly all-company wellness days where everyone takes a pause together
Country specific holidays plus a day off for your birthday
One-time home office stipend
Annual professional development budget
Quarterly well-being stipend
Considerable paid parental leave
Employee referral bonus program
Other benefits (life/AD&D, disability, EAP, etc. - varies by country)
Company
Mozilla
Mozilla provides internet solutions and offers firefox, thunderbird, and raindrop.
501-1000 employees
H1B Sponsorship
Mozilla has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (5)
2023 (4)
2022 (3)
2021 (2)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$2.3MKey Investors
AOL
2005-01-01Angel· $0.3M
2003-07-15Series Unknown· $2M
Leadership Team
John Shaughnessy
Manager, Engineering and Ecosystem Strategy
Recent News
2025-12-31
2025-12-24
2025-12-21
Company data provided by crunchbase