Marvin Engineering Company · 7 hours ago
FIELD SERVICE TECHNICIAN
Clean Water Technology (CWT) is a leader in sustainable wastewater treatment systems. The Field Service Technician will perform service calls and installations, maintain equipment, and ensure customer satisfaction while working both in the field and at the CWT facility.
AerospaceIndustrialManufacturingSales
Responsibilities
Develop and maintain skill levels and proficiency in hand/power tools and trade installation techniques to company standards
Develop skills in all CWT provided equipment such as pH systems, Motor Controls, and GEM electronics
Develop the skills to complete jar testing required for set starting system
Develop and maintain a good working relationship with clients and contractors
Develop service options (preventative maintenance) for clients and CWT
Work in the shop or in the field as required depending on workloads
Work in CWT facility when not in the field as a technician that assists the shop staff
Read and understand electrical schematics and blueprints
Complete all installation and repairs to code and/or company standards and customer satisfaction
Work well in a team environment
Be a problem solver, diagnose errors or technical problems and determine solutions
Organizational skills
Maintain a well-stocked and organized work vehicle if applicable
Maintain a clean truck, appropriate grooming, and demonstrate organizational skills
All documents are accurately completed, this includes but not limited to inventory, photos, and authorization forms
Time sheets are complete and accurate to company standards
Maintain a spending report on company standards
Maintain a complete and accurate inventory of all parts pulled and or used daily. See company policy and procedure
Any other task assigned by management
Ability to cross-help team members within all departments
Prior to leaving the job site if incomplete, you must contact the supervisor
Continued education of installations and service techniques
Maintain a professional image
Leave the job site cleaner than when you arrived
Job sites must be maintained in an organized, professional, and safe manner always
Review job with customer prior to starting for approval
Work in a shop when no service calls or installations are on schedule
Be on call for immediate deployment to a job site
Maintain all tools and parts inventory
Service/maintenance of Toolboxes
Ability to trouble shoot all electrical and mechanical problems of a GEM system and accessories
Tracking mileage for trips
Read, understand, and apply company policies, procedures, and guidelines for inventory control
Aid and assist all departments as needed
Prior to leaving the job site if incomplete, you must contact the supervisor
Qualification
Required
Ability to lift 75lbs and work in confined spaces
Proficient in all tools (i.e., all hand tools, welder, saws, hammer drill)
Trained in trade techniques required to install and service the GEM System (i.e., jar testing, pumps seals replacement, pump power leg eval, programming PH controllers, Level controllers, Timers)
Knowledge of all CWT provided equipment that is associated with a GEM system and its sequence of operation
Develop and maintain skill levels and proficiency in hand/power tools and trade installation techniques to company standards
Develop skills in all CWT provided equipment such as pH systems, Motor Controls, and GEM electronics
Develop the skills to complete jar testing required for set starting system
Develop and maintain a good working relationship with clients and contractors
Develop service options (preventative maintenance) for clients and CWT
Work in the shop or in the field as required depending on workloads
Work in CWT facility when not in the field as a technician that assists the shop staff
Read and understand electrical schematics and blueprints
Complete all installation and repairs to code and/or company standards and customer satisfaction
Work well in a team environment
Be a problem solver, diagnose errors or technical problems and determine solutions
Organizational skills
Maintain a well-stocked and organized work vehicle if applicable
Maintain a clean truck, appropriate grooming, and demonstrate organizational skills
All documents are accurately completed, this includes but not limited to inventory, photos, and authorization forms
Time sheets are complete and accurate to company standards
Maintain a spending report on company standards
Maintain a complete and accurate inventory of all parts pulled and or used daily
Any other task assigned by management
Ability to cross-help team members within all departments
Prior to leaving the job site if incomplete, you must contact the supervisor
Continued education of installations and service techniques
Maintain a professional image
Leave the job site cleaner than when you arrived
Job sites must be maintained in an organized, professional, and safe manner always
Review job with customer prior to starting for approval
Work in a shop when no service calls or installations are on schedule
Be on call for immediate deployment to a job site
Maintain all tools and parts inventory
Service/maintenance of Toolboxes
Ability to troubleshoot all electrical and mechanical problems of a GEM system and accessories
Tracking mileage for trips
Read, understand, and apply company policies, procedures, and guidelines for inventory control
Aid and assist all departments as needed
Prior to leaving the job site if incomplete, you must contact the supervisor
Ability to work as a team in the field
Consistently demonstrate improvement in skill level and performance
Ability to work well with customers. No customer complaints
Build a PM program that is self-sustained
Maintaining inventory of parts, supplies, and tools on truck and gang box, spot checks are consistent with check out sheet
Ability to work well as a member of the fabrication/assembly crew in shop
Work is completed correctly, efficiently, up to the current code and standards
Tech to contact customers prior to leaving for jobsite, completing jobs in a timely manner without having to make multiple trips back to shop
Ability to maintain records of each job/service call so client's problems can be tracked
Customer satisfaction with CWT services
Ability to solve client's problems creatively and economically
Forms are filled out and turned in daily and inventory is maintained at accurate levels under your control
Open willingness to always assist