Helen of Troy · 1 day ago
Advanced Product Quality Engineer
Marlborough, MA
Full-time
Hybrid
Mid, Senior Level
$82K/yr - $100K/yr
5+ years expHelen of Troy is a prominent player in the global consumer products industry, offering diverse career opportunities across various sectors. The Advanced Product Quality Engineer will lead quality initiatives in the Beauty & Wellness division, collaborating with product development teams to enhance product quality and reduce return rates by implementing effective quality processes.
Consumer GoodsManufacturingRetailShopping
Responsibilities
Reduce return rate and ensure 4.5+ online star rating by ensuring quality deliverables are fulfilled as part of the new product development process and launch products that meet consumer expectations
Create lessons learned document which includes a list of quality issues to be addressed by analyzing all available sources of data to develop an expert understanding of consumer needs from both a functionality and a usability perspective and work with product design teams to come up with engineering solutions on key quality issues on similar products and competitor products
Develop design qualification test plans in collaboration with engineering team that are representative of consumer use cases
Define critical to quality (CTQ) characteristics in product & manufacturing specification
Create risk management documents (DFMEA, Hazard analysis, Risk management plan and Risk management reports). Ensure product quality and safety risks are mitigated in a timely manner before launch
Perform product teardowns of engineering build samples to critically evaluate the design and provide inputs in design reviews
Review manufacturing quality control plans (IQCP, IPCP) and work closely with contract manufacturing vendors to ensure robust assembly processes
Review manufacturing readiness review checklist to verify all risks are mitigated and the product is ready for mass production
Make technical recommendations to drive improvements by identifying, analyzing, and interpreting quality trends. Work closely with engineering & supplier quality teams and manufacturing vendors in identifying root causes and corrective actions
Lead periodic quality review meetings with cross-functional teams and follow up on identified improvement initiatives to drive cost of quality improvements
Review and approve engineering change orders and document change orders
Co-ordinate with cross functional teams to resolve ad-hoc customer issues and field quality issues and maintain timely and effective communication with management teams on risks and status
10-15% travel may be required (international and domestic)
Perform other tasks as needed
Qualification
Required
Bachelor of Science Degree in Mechanical, Industrial, or Electrical engineering
5+ years of hands-on experience working in a product quality engineering role with a high-volume consumer products, small appliances, or household appliances manufacturing company
Quality Engineering background with experience in statistical data analysis
Proficient in advanced excel skills
Experience in statistical analysis software like Minitab
Authorized to work in the United States on a full-time basis
Must possess effective problem solving, root cause analytical skills, and have the ability to lead and influence others to drive change
Strong leadership in execution of all phases of new product development
Ensure all projects, initiatives, and processes are in conformance with established policies and objectives
Demonstrated abilities with small appliance design, manufacturing and other practices including plastic design, molding, and electrical appliances
Pro-active attitude, leadership, project management and teamwork skills needed to interact with a cross-functional global team and direct them in achieving assigned goals and objectives
Ability to handle multiple projects and remain flexible and adaptable
Strong communication and presentation skills including the ability to provide concise and accurate status of projects on a periodic basis
Demonstrated troubleshooting ability to identify issues, assess technical and project alternatives and risks, and implement solutions while keeping the projects on track
Strong understanding of root cause analysis methods and ability to lead cross-functional team to find feasible solutions to complex technical issues
Preferred
ASQ certifications – CQE, CRE, Six Sigma Green Belt/Black Belt certification
Masters degree
Benefits
Salary + Bonus
Healthcare
Dental
Vision
Paid Holidays
Paid Parental Leave
401(k) with company match
Basic Life Insurance
Short Term Disability (STD)
Long Term Disability (LTD)
Paid Time Off (PTO)
Paid Charitable (volunteer) Leave
Educational Assistance
Company
Helen of Troy
Helen of Troy is a consumer products company that designs, develops beauty products personal care and housewares.
1001-5000 employees
H1B Sponsorship
Helen of Troy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (20)
2024 (9)
2023 (7)
2022 (14)
2021 (15)
2020 (8)
Funding
Current Stage
Public CompanyTotal Funding
$1.5B2024-02-20Post Ipo Debt· $1.5B
1982-08-13IPO
Leadership Team
Brian Grass
CFO
Recent News
2025-11-26
2025-10-29
Global Cosmetics News
2025-10-14
Company data provided by crunchbase