Order Processing Specialist - Aftermarket Sales jobs in United States
cer-icon
Apply on Employer Site
company-logo

EOS · 3 weeks ago

Order Processing Specialist - Aftermarket Sales

positionNovi, MI
timeFull-time
remoteHybrid
seniorityEntry, Mid Level
date2+ years exp

EOS is a company focused on accelerating the world’s transition to responsible manufacturing through industrial 3D printing technology. The Order Processing Specialist will manage customer orders for aftermarket sales, ensuring content accuracy and providing high levels of customer care and satisfaction.

3D PrintingMachinery ManufacturingPrinting

Responsibilities

Create/track quotes, purchase orders, order acknowledgments, delivery notes and invoices for aftermarket and Additive Minds Consultation
Complete orders in a timely manner to include providing customers status updates as to their product delivery
Assist in the resolution of customer’s billing issues
Handle customer complaints and be able to provide appropriate solutions
Create/meet department KPIs
Assist in the annual inventory
Create/update standard working procedures
Build sustainable relationships and trust with customer accounts
Special projects upon request and any other duties as assigned

Qualification

SAPSalesforceOrder processingMS OfficeCommunication skillsOrganizational skillsProblem-solving skillsAttention to detailTeamwork

Required

Minimum 2 years of experience in order processing or similar environment
Proficient with MS Office: Excel, Word, PowerPoint
Excellent written and verbal communication skills
Strong organizational skills
Ability to work independently, or within a team
Attention to detail and problem-solving skills in complex situations is a must
Ability to work under pressure, multi-task, prioritize, and manage time effectively
Willingness to travel to other corporate sites as needed. Not to exceed 3 - 4 times per year

Preferred

Bachelor's degree in Business Administration preferred
SAP, Salesforce highly preferred

Company

EOS

twittertwittertwitter
company-logo
EOS is a supplier of manufacturing solutions and industrial 3D printing technology.
dateFounded in 1989
location
Krailling, Bayern, DEU
people-size1001-5000 employees
web-link
https://www.eos.info/en

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Mark S. Wright
Chief Financial Officer - North America
linkedin

Recent News

Energy-Storage.News
Eos and Faraday partner to deploy California microgrid on tribal land
2025-05-30
Society of Manufacturing Engineers
RAPID + TCT 2025 Returns to Detroit, Uniting Aerospace, Automotive & Advanced Manufacturing Professionals to Shape the Future of Industrial 3D Printing
2025-05-03
AstuteAnalytica India Pvt. Ltd.
Europe Magnesium Hydroxide Flame Retardant Market to Worth Over US$ 437.76 Million By 2033 | Astute Analytica
2025-05-01
Company data provided by crunchbase