Amazon Web Services (AWS) ยท 6 days ago
Data Center Operations Manager, PNE DCO
Fairless Hills, PA
Full-time
Onsite
Mid, Senior Level
$71K/yr - $158K/yr
4+ years expAmazon Web Services (AWS) is a fast-paced technology company and a leader in the world of data centers. The Data Center Operations Manager will oversee the availability and reliability of data center operations, manage teams, and ensure effective day-to-day operations while driving improvements and innovations.
Agentic AIConsultingDevOpsInformation TechnologySoftwareWeb Development
Responsibilities
Prioritize and assign trouble tickets to data center technicians and operators
Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations
Develop and drive career planning for data center teams
Lead recruiting and onboarding efforts
Lead performance management activities for team members
Manage and deliver mid-size projects
Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics
Learn and become subject matter expert across all aspects in data center operations
Monitor and drive all operational KPIs and metrics to ensure IT capacity availability Inspire and guide improvement in team process, technology innovation and automation
Manage Large Scale Events (outages) and act as the call leader
Manage and improve workflows and throughput for data centers operations
Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs Maintain on-call schedule coordination and attendance
Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience
Qualification
Required
4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent
2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience
2+ years of team management experience, or a Bachelor's degree and 2+ years of working cross functionally with tech and non-tech teams experience
Preferred
Experience troubleshooting and debugging technical systems, or experience in Linux and Networking protocols and experience in networking administration and troubleshooting
Benefits
Equity
Sign-on payments
Full range of medical, financial, and/or other benefits
Company
Amazon Web Services (AWS)
Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.
10001+ employees
H1B Sponsorship
Amazon Web Services (AWS) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
BIRD Foundation
2025-01-22Grant
Leadership Team
Matt Garman
Chief Executive Officer
Anand Desikan
CTO, CXO Advisor, and Enterprise Technologist
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