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WorkWave · 3 weeks ago

Deal Desk Manager

United States

Full-time

Remote

Senior Level

$130K/yr - $150K/yr

5+ years exp

WorkWave is seeking a results-driven and strategic Deal Desk Manager to serve as the primary partner to Sales, Finance, Legal, and Product for all pricing, quoting, and commercial structuring activities. This role is critical for coordinating pricing, managing bundling, and ensuring a consistent, scalable commercial process across all global selling regions while managing the Deal Desk team and driving productive communication with global sales teams.

Enterprise Resource Planning (ERP)Enterprise SoftwareMobile PaymentsSaaSSoftware

Responsibilities

Serve as the primary partner to Sales, Legal, and Finance, and Renewal teams by providing expert guidance on pricing, discounting, and commercial deal structure across all product lines

Review, structure, and approve complex proposals, quotes, and order forms. Act as the primary escalation point between Sales and cross-functional teams for advanced approvals (RevOps, Finance, Legal, etc.)

Lead regular commercial cadences, including weekly deal strategy calls and quarter-end war rooms, to ensure visibility, unblock approvals, and drive timely closure

Establish and enforce Deal Desk Service Level Agreements (SLAs) to ensure timely support and predictable deal flow to the field

Review contract terms to ensure accuracy and alignment with policy and revenue recognition guidelines. Support the creation of enterprise commercial proposals and complex deal modeling

Maintain and improve pricing calculators, quoting templates, and CPQ processes. Partner with enablement to train Sales on new pricing updates, product rollouts, and commercial processes

Ensure the accuracy of opportunities and quotes in the CRM for reliable forecasting. Support audit processes related to discounting, contract structure, and deal compliance

Qualification

Deal Desk ManagementEnterprise Deal ModelingSaaS Pricing ModelsSalesforceCPQ SystemsCommercial GovernanceLegal Terms UnderstandingFinancial Terms UnderstandingCommunication SkillsCollaboration SkillsProject Management Skills

Required

Bachelor's degree in Business, Finance, or a related field

5-8+ years of relevant experience in a Deal Desk, Pricing, Revenue Operations, or Sales Operations

Demonstrated ability to structure and model complex multi-product offerings and large enterprise deals

Exceptional communication, collaboration, and project management skills, with proven ability to drive results in a cross-functional environment

Strong understanding of legal and financial terms related to commercial contracts (e.g., revenue recognition)

Hands-on experience with Salesforce and CPQ systems for pricing and quoting workflows

Preferred

Experience in the SaaS tech industry with enterprise B2B software sales experience

Familiarity with global or multi-regional sales organizations and supporting commercial governance across different selling regions

Benefits

Employees can expect a robust benefits package, including health and dental and 401k with company match

Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays

Up to 4 weeks paid bonding leave

Tuition reimbursement

Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more!

24/7 access to virtual medical care with Teladoc

Quarterly awards based on peer nominations

Regional discounts and perks

Opportunities to participate in charitable events and give back to the community