Discovery Land Company · 1 month ago
Watersports Manager
Coeur d'Alene, ID
Full-time
Onsite
Mid, Senior LevelDiscovery Land Company creates unique environments for families to thrive, and they are seeking a Watersports Manager for Gozzer Ranch and Discovery Marina. The role involves overseeing daily operations of the water sports program, ensuring a welcoming atmosphere, and providing exceptional service to members and guests while maintaining safety and cleanliness standards.
Commercial Real EstateReal EstateReal Estate Investment
Responsibilities
The Watersports Manager oversees the daily operations of Discovery Marina’s water sports program, which encompasses the wake surfing lessons, water excursions, Beach, Marina Office, and the Fleet of club-owned surf boats. Their responsibilities include recruitment, staffing, training, maintaining cleanliness, organizing the Marina, and ensuring a welcoming atmosphere for members and guests
Lead the team to instruct, coach, and facilitate water sports such as wake surfing, wakeboarding, wake foiling, water skiing, paddle boarding, tubing, and kayaking
Help maintain the cleanliness and preparation of club and member-owned boats
Demonstrate watersports knowledge through safe and engaging instructional lessons, both on water, and within Discovery Marina
Rotate within the team and take responsibility for coaching, driving, and spotting
Promote and encourage conversation and laughter with members on and off lessons
Understand the operational systems of a wide variety of watercraft
Adhere to all Idaho State Boating Laws and Regulations
Maintain a clean and safe work environment
Ensure the highest standard of health and safety is adhered to and that guests are coached on the effective/safe use of all equipment
Be outgoing and involved with the members and guests in their recreation activities
Uphold the club’s policies and procedures both personally and with other staff
Ensure all club assets in and outside of Discovery Marina are used in the best interest of the club
Go above and beyond to provide members and guests with once-in-a-lifetime recreation experiences
Assist in the fueling of club and member-owned boats
Always maintain a professional appearance and positive attitude
Uphold an excellent standard of customer service
Encourage club members and guests to partake in water sports activities
To assist Marina Manager and Dock Hands with day-to-day operations. Including but not limited to cleaning, docking, and prepping boats
Set up and maintain sporting equipment, as necessary
Assist in the maintenance and repair within the marina, office, beach, and back-of-house areas
Developing and implementing maintenance schedules and procedures to ensure the proper functioning of all equipment, structures, and utilities that comply with the club's operational schedule
Conduct regular inspections of the marina premises to identify any maintenance or safety issues
Managing the inventory of maintenance supplies, tools, and equipment, and ensuring their availability when needed
Responding to maintenance requests and addressing any urgent or critical issues promptly
Providing training and guidance to staff on proper maintenance techniques and safety procedures
Participating in meetings and providing input on marina improvement projects and long-term maintenance plans
Maintaining positive relationships with marina and club members, addressing their concerns, and ensuring their satisfaction with maintenance services
Conducting regular inspections of slips to ensure they are in good condition and meet safety standards
Assist in the day-to-day operations of the boat valet service, ensuring efficient and timely service delivery
Daily boat maintenance for member boats, including uncovering and covering, stocking basic supplies, and wiping down and cleaning
Provide fueling, pump-outs, details, and drop-offs when requested
Maintaining accurate records of boat inventory, including boat details, owner information, and storage locations
Delegating private boat drivers who are qualified for that specific vessel without causing low staffing for valet operations
Implementing and enforcing safety protocols and procedures to ensure the well-being of staff and the protection of boats
Collaborating with boat owners to understand their specific needs and preferences, providing personalized service
Monitoring and maintaining cleanliness and organization in the valet area, ensuring a professional and welcoming environment
Conducting regular inspections of boats for any damage or maintenance needs, reporting and coordinating repairs as necessary
Assists other Outdoor Pursuits staff in planning and implementing Club Events when Marina services are required
Understanding member and member guest needs. Provide them with personalized solutions by suggesting activities and facilities provided by the Club
Create a clean, safe, welcoming atmosphere
Daily stocking of towels, sunscreen, water, ice, and any other amenities
Keep daily records of usage of the Marina and report needed charges to the Outdoor Pursuits office daily
Daily boat maintenance includes uncovering and covering, stocking basic supplies, and wiping down and cleaning
Providing boat cleaning and detailing services, including hull cleaning, polishing, and interior cleaning
Create a club boat maintenance schedule to ensure that all club boat services don’t interfere with club operations
Scheduling routine maintenance tasks such as oil changes, filter replacements, and lubrication to ensure the proper functioning of boat engines and systems when requested
Diagnosing and troubleshooting boat engine and system problems and providing appropriate repairs or recommendations for further action
Scheduling club boats if in need of repairing or replacing damaged or malfunctioning boat components, including engines, propellers, steering systems, electrical systems, and ballast systems
Conducting boat winterization and de-winterization procedures to protect boats during the off-season
Conducting boat safety inspections to ensure compliance with relevant regulations and standards
Responsible for the accurate purchasing and billing of hard and soft goods, boating supplies, tubes, and other boat-related items
Schedule launching and retrieving their boats from the water
Maintaining accurate records of services
Ensure all fleet boats are operating on schedule
Work with the OP Office on all scheduling, charging, tracking, and forecasting of OP Activities at the Marina
Structure the Marina Office to be a complimentary service to the membership and improve communication with the line staff
Capture all revenue and create added revenue sources through additional programming and services at the Marina
Assist in purchasing and maintaining an adequate amount of beach recreation supplies (aqua glide, paddle boards, kayaks, etc.)
Seasonal set-up, breakdown, and storage of all beach equipment
Ensure all staff are family-friendly and engaging for the area
Create a clean, safe, welcoming atmosphere
Daily stocking of towels, sunscreen, water, ice, and any other amenities
Develop programs and encourage the membership to get involved in OP activities
Uphold the Club’s policies and procedures both personally and with your staff
Ensure that each member and member guest receive outstanding service in a friendly environment. This includes promptly and professionally greeting and acknowledging every member and member guest, maintaining outstanding service standards, and possessing solid product knowledge
Communicate with members to create an honest relationship where their service needs, food and beverage selections, and other dining-related services are known to you and your team
Exceed member and member guest expectations
Create 100% guest satisfaction by providing our Gozzer brand behavior and genuine hospitality
Give personal attention and take personal responsibility for a member and member guest experience
Promoting services and activities provided to Gozzer Ranch members
Understanding member and member guest needs. Provide them with personalized solutions by suggesting activities and facilities provided by the Club
Assisting in creating the service vibe with your team through service-minded experiences
Work intentionally to include all co-workers and peers
Support Club wide services and events when possible
Create good working relationships with ALL Gozzer Employees
Maintain a courteous attitude toward ALL Gozzer Employees
Work with Human Resources and the marina manager to organize and create a recruitment plan that accurately identifies needs
Participate in activities to increase overall applicants to Gozzer Ranch
Attend college career days, and local job fairs and keep an online presence for posting all needed openings
Be creative and innovative in ways to recruit and retain staff of 20-30 employees in the different areas (Dock, Beach, Marina Office, Boat Captains, and Crew)
Plan and implement safety procedures, making sure the staff is certified with basic skills and has the necessary resources available (CPR, first aid, USCG certification, and background checks)
Ordering uniforms and ensuring the staff is dressed appropriately each day for the specific areas
Developing and implementing training programs for marina staff, including new hires and ongoing professional development
Assessing training needs and identifying areas for improvement in knowledge, skills, and performance
Creating training materials, including manuals, presentations, and online resources, to support the training programs
Keeping open lines of communication with staff to gather feedback, address concerns, and ensure training programs meet their needs
Qualification
Required
Prior watersports management experience preferred
Must have strong overall knowledge of boats
Must have knowledge and adherence to all state laws pertaining to the sale and service of liquor and other alcoholic beverages
Comply with Idaho State Health and Wellness regulations
Possess good computer knowledge
Ability to work effectively with all personality types
Ability to understand and carry out verbal and written instructions independently
Ability to perform mathematical calculations correctly
Ability to work weekends, holidays, mornings, and nights
Ability to work in all weather conditions and temperatures including inside and outside areas
Ability to perform light physical tasks, exerting up to 25 lbs. of force on a frequent basis and up to 75 lbs. on an occasional basis independently or with help
Ability to perform such activities as grasping, lifting, reaching, crouching, walking, sitting, and carrying
Company
Discovery Land Company
Discovery Land Company is a real estate company specializing in luxury residential private club communities and resorts.
Founded in 1994
1001-5000 employees
H1B Sponsorship
Discovery Land Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
Funding
Current Stage
Late StageTotal Funding
$17.35M2017-03-22Series Unknown· $17.35M
Leadership Team
Michelle Ngo
Chief Financial Officer
Schuyler Joyner
Partner
Recent News
2025-11-05
2025-10-16
Company data provided by crunchbase