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COPE Health Solutions · 1 month ago

Health Scholar Assistant

Los Angeles, CA

Full-time

Onsite

New Grad, Entry Level

$17.28/hr - $17.28/hr

COPE Health Solutions is a national mission-driven consulting firm that partners with health system and payor clients, providing them with essential tools and services. The Health Scholar Assistant will manage recruitment efforts, assist in file management, and support training operations to ensure the success of the Health Scholars Program.

ConsultingHealth CareProfessional Services

Responsibilities

Drive recruitment through various student engagement methods, increasing participation in program

Manage consistent and diverse outreach communications, including electronic and print materials, to wide audience

Develop marketing materials, such as campaigns and/or social media announcements

Facilitate scheduled informational sessions, presenting program overviews and answering participant questions

Respond to applicant phone and email inquiries in a timely manner

Maintain program data such as trackers to ensure organization of enrollment processes

Prepare materials for orientation and interviews

Schedule and conduct virtual interviews with program applicants

Support recruitment efforts by attending job/major fairs, distributing flyers on campus, or facilitating open house events

Present program overviews to classrooms on college campuses

Compose communication to applicants regarding their current status and next steps

Oversee all applicants’ health records, background checks and drug screens, ensuring records are compliant with health system policies and are filed appropriately

Assist COPE Health Solutions staff in planning for and executing file audits of active files to ensure compliance

Assist COPE Health Solutions staff in auditing online platform profiles to ensure accuracy

File paperwork as appropriate

Audit online records to maintain accuracy

Update information in online platforms as needed

Work with the Scholars to ensure that Scholars are appropriately scheduled for weekly shifts

Assist COPE Health Solutions staff to ensure that monthly hours are entered into online platform as appropriate and that timesheets are filed

Assist COPE Health Solutions staff to ensure that all weekly trackers are completed on a weekly basis

Support COPE Health Solutions staff to facilitate training workshops

Assist COPE Health Solutions staff to deliver lectures and skill stations on quarterly training dates

Assist COPE Health Solutions staff to administer written and practical exams

Maintain an operational work plan as required by the Program Manager

Assist in ensuring Policies and Procedures for the COPE Health Scholars Programs are upheld

Assist with scheduling, space reservations and coordinating for meetings

Attend and participate in Leadership Team and Executive Team meetings

Maintain an open line of communication up and down the chain of command including bringing all questionable or 'red flag' situations and matters to the Program Manager or Regional Manager

Assist in the efficient execution of operations of program

Meet or exceed all milestones, deadlines and deliverables of any work plan set by the Program Manager