RIVO Holdings, LLC · 3 weeks ago
Call Center Sales Manager
San Diego, CA
Full-time
Onsite
Mid, Senior Level
$70K/yr - $150K/yr
5+ years expRIVO Holdings, LLC is seeking an experienced Call Center Sales Manager to lead and inspire a high-performing sales team. The role focuses on developing entry-level sales agents into top performers while implementing data-driven strategies to exceed sales quotas.
Financial Services
Hiring Manager
Lindsay Harris
Responsibilities
Lead and inspire a high-performing sales team to consistently exceed quotas
Establish clear goals, track KPIs, and implement data-driven strategies for success
Coach and develop team members through call monitoring, one-on-one sessions, and group training
Analyze performance metrics to identify trends, optimize processes, and drive results
Partner with QA and Training teams to maintain quality, compliance, and continuous agent development
Collaborate cross-functionally to align sales initiatives and enhance overall performance
Support onboarding and training for new hires while upholding company standards
Provide senior leadership with regular reports on KPIs, goal attainment, and team performance
Qualification
Required
5+ years proven success meeting or exceeding sales targets in a Call Center or Telesales environment, including 2+ years in a leadership or training role
Demonstrated success in developing high-performing teams through leadership and development
Skilled in training negotiation, closing techniques, and consultative selling strategies
Strong ability to leverage KPIs and performance data to drive continuous improvement
Familiarity with CRM systems and Microsoft Office Suite; experience with proprietary platforms is a plus
Benefits
Optimal Work-Life Balance: Benefit from a schedule with no evening or weekend work – enjoy your weekends for relaxation and personal time
Childcare & Family Support: Receive up to $5,000 annually in childcare reimbursement to ease the balancing act of work and family & Exclusive access to comprehensive fertility treatment coverage to financially support your family-building journey
Stay Fit for Free: Join our FREE weekly group workouts and keep your health and energy levels at their peak
Company Events & Social Hours: Enjoy regular happy hours and company-wide events to celebrate achievements and build community with fellow employees
Padres Tickets: Catch a Padres game with exclusive access to season long raffle drawings in the RIVO ticket section. Go Padres!
Daily Perks: Savor FREE coffee, energy drinks, and snacks – fueling your productivity and satisfaction!
Parking & Commute Made Easy: Say goodbye to commuting hassles and high gas prices – enjoy a company-paid parking or MTS pass
Dedication Incentives: Opportunity to earn more money with our perfect attendance incentive – your dedication and reliability deserve recognition
Generous Time Off: Recharge and live your best life with company paid holidays and PTO each year
Comprehensive Health Coverage: Benefit from medical, dental, and vision plans with a 70/30 cost share—because your well-being is our priority
Secure Your Future: Take advantage of our 401(k) plan with employer matching to invest in your future with confidence
Company
RIVO Holdings, LLC
RIVO Holdings provides personal service and exceptional quality in the financial services industry for a national customer base.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Steve Newman
Chief Operating Officer
Alex Goodman
Executive Assistant To Chief Executive Officer
Company data provided by crunchbase