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Troon · 1 day ago

Gate Host Supervisor

Scottsdale, AZ

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Troon is excited to announce the exceptional career opportunity of Gate Host Supervisor. The role focuses on leading a team to provide superior service by managing gate access and ensuring guest satisfaction within the resort style community.

Hospitality

Responsibilities

Lead schedule and train team of gate host associates

Accurately controls Gate access of Residents, Guests and Vendors to the Resort Style Community

Checks all guests into the resort style community based on established procedures

Promotes Ownership activities and special events in the Community and Mountain House Lodge

Provides accurate and complete information about the Community and resort and the surrounding areas

Answers guest questions and provides accurate directions to all points of interest inside the Community

Activates the appropriate emergency procedures in the event of a fire, accident, weather or medical emergency

Maintains accurate and reliable logs and records of daily activities and resident/guest/vendor interactions of note

Regular and reliable attendance

Performs other duties as required

Qualification

Gate Pass SystemsMicrosoft applicationsCustomer serviceEnglish proficiencyTeam leadership

Required

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience

Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English)

Preferred

Knowledge of Gate Pass Systems and Microsoft applications a plus

Company

Troon

Experience the world of Troon® at the greatest golf properties in the world the next time you play one of our luxury golf courses! Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail.

Founded in 1990

Scottsdale, Arizona, US

10001+ employees