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US Foods · 1 day ago

Replenishment Lead (Allentown, PA)

Allentown, PA

Full-time

Onsite

Mid, Senior Level

$60K/yr - $90K/yr

5+ years exp

US Foods is a leading foodservice distributor, and they are seeking a Replenishment Lead to manage replenishment operations within a market. The role involves overseeing logistics, sales, and coordination of product orders while ensuring continuity of product supply and maintaining key performance indicators.

E-CommerceFood and BeverageFood ProcessingSnack Food

Responsibilities

Work with Area Buyers and Replenishment Assistants to ensure key Replenishment functions are being fulfilled

Monitors inbound product for quality levels and investigates any product concerns and product returned from customer due to quality concerns

Manages and executes at the direction of Category Management, the removal of slow, dead, excess and obsolete inventory

Assists and follows up on inventory management concerns including spoilage, alert date product and suspense inventory with Category Management

Through Replenishment Assistant, manages the Credit Debit Memo Request process, drop ship billings

Tracks key service performance indicators for a Market including the following: Customer Service Level, Inventory Loss Minimization, Days Inventory on Hand (DIOH), Customer Order Fill Rates, Excess and Obsolete Inventory Reserve (shared), Managed Cases/Freight Income, Inbound Cases/Pallet, Slow and Dead Inventory (Shared), Special Order Response Time, movement to Direct

Works directly with the VP Sales and VP Operations to ensure the market delivers on customer commitments. At times, negotiate with and/or strongly influence the VP Sales and VP Operations on alternative, creative means to meet a customer commitment

Ensures line of open communication between the cross-functional partners and Replenishment Assistant regarding business updates and Market initiatives along with all demand change information

Participates in regular market status calls to identify & remedy service issues, spoilage risks, etc

Own the reviews of certain reports (e.g., Unusual Demand, BIT, Inventory Rebalance Process, ICC/LCR pricing, etc.) and raise issues to buyers/leadership as necessary

Accept PO blueprints, Manage Monthly Freight Rates (LFRM Portal), check Arrowstream non-compliant orders, and investigate/resolve costing issues (CASIS)

Fill in buying gaps as needed and cover for temporarily unavailable buyer bandwidth

Assume SME role in supply chain processes and market intelligence to help incorporate local market intelligence to improve efficiency and service

Share current challenges, operational learnings, and opportunities with the Area Replenishment staff to improve standard processes

Ensure smooth coordination and information flow between Replenishment Assistants and Area Buyers

Build a strong culture of customer service orientation, collaboration, performance, and continuous improvement within the team

Provide adequate coaching and process guidance to the team; when needed, work closely with Area Replenishment leadership to develop the required capabilities within the team

Provide regular 1x1 feedback to the team based on cross-functional inputs and individual performance

Qualification

Supply chain experienceFood service knowledgePurchasing experienceData analysis toolsDesktop software proficiencyCustomer orientationCoachingInterpersonal skillsAttention to detailCollaboration