The Timken Company · 1 day ago
Principal Service Center Technical Analyst
Greater Houston
Full-time
Onsite
Senior Level, Lead/Staff
7+ years expThe Timken Company is a global leader in motion and power transmission solutions, and they are seeking a Principal Service Center Technical Analyst. This role involves providing technical support for repair and parts inquiries, collaborating with sales and manufacturing teams, and managing orders in the ERP system.
Mechanical Or Industrial Engineering
Responsibilities
Provide product and application technical support to internal/ external customers (outside sales, procurement, and manufacturing)
Perform visual inspections, root cause/ corrective action of incoming failed parts, and prepare the electronic forms during the I&R quote process
Prepare I&R, parts or enclosed drive quotations, working directky with the outside sales team
Prepare Bill of Materials, routers, assembly instructions, and test instructions for I&R and enclosed drive orders
Prepare Bill of Materials and routers for parts orders
Work as a liason between outside sales and operations teams
Manage incoming parts/ units, create and manage orders in ERP system and communicate status updates to outside sales
Other duties as assigned
Occasional travel required
Qualification
Required
Provide product and application technical support to internal/ external customers (outside sales, procurement, and manufacturing)
Perform visual inspections, root cause/ corrective action of incoming failed parts, and prepare the electronic forms during the I&R quote process
Prepare I&R, parts or enclosed drive quotations, working directly with the outside sales team
Prepare Bill of Materials, routers, assembly instructions, and test instructions for I&R and enclosed drive orders
Prepare Bill of Materials and routers for parts orders
Work as a liaison between outside sales and operations teams
Manage incoming parts/ units, create and manage orders in ERP system and communicate status updates to outside sales
Other duties as assigned
Occasional travel required
Works independently and collaboratively within in a team
Effective and professional communication skills (verbal and written)
Detailed and accurate record keeping skills
Intermediate Office 360 proficiency, keyboarding, and video conferencing
Working knowledge of ERP systems, preferably Epicor
High School Diploma or equivalent with a minimum of 7 years of relevant job experience required
Preferred
Bachelor's Degree in mechanical engineering
Company
The Timken Company
The Timken Company provides friction management and power transmission solutions for many major market segments.
10001+ employees
H1B Sponsorship
The Timken Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (6)
2023 (3)
2022 (5)
2021 (3)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$652.07M2024-05-16Post Ipo Debt· $652.07M
1978-01-13IPO
Leadership Team
Richard Kyle
President and Chief Executive Officer
Michael Discenza
Vice President & Chief Financial Officer
Recent News
2026-01-07
MarketScreener
2025-08-25
Morningstar.com
2025-08-22
Company data provided by crunchbase