Meitheal Pharmaceuticals, Inc. · 1 day ago
Senior Analyst, IT Support
Chicago, IL
Full-time
Onsite
Mid, Senior Level
$74K/yr - $99K/yr
3+ years expMeitheal Pharmaceuticals, Inc. is focused on the development and commercialization of generic injectable medications. The Senior Analyst, IT Support is responsible for managing IT operations, overseeing cybersecurity measures, and ensuring the technology infrastructure runs smoothly.
BiotechnologyHealth CareManufacturingMedicalPharmaceutical
Responsibilities
Oversee the installation, configuration, and maintenance of hardware, software, and networks
Ensure system security, data integrity, and backup processes
Monitor system performance and troubleshoot issues promptly
Manage help desk operations to resolve user issues effectively
Develop and enforce IT support procedures and service-level agreements (SLAs)
Manage relationships with third-party vendors and service providers
Evaluate and recommend new technologies, tools, and systems
Implement and monitor cybersecurity measures to protect company data
Ensure compliance with industry regulations and company policies
Assist in developing and managing the IT budget
Review and advise on the purchases of all hardware, software, and automation-related services
Ensure sufficient systems capacity for immediate organizational needs and plan appropriately for the future
Identify opportunities for process improvements and technology upgrades
Stay updated on industry trends and emerging technologies
Assign tasks and projects to team members (internal and external) based on skills and workloads
Qualification
Required
Bachelor's degree or equivalent work experience in information technology, network administration, or related field
3–5 years of hands-on experience in IT support, systems administration, network management, or infrastructure management
Proficient in Office 365, MS exchange email, and Share Point
Experience managing IT projects, including system upgrades, network implementations, and software deployments
Knowledge of cybersecurity best practices and regulatory compliance
Experience with help-desk management systems and IT support tools
Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from employees at all levels of the organization
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
The ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Ability to identify potential risks and mitigate such risks to ensure on-time deliveries
Operating Systems: Windows Server, Linux/Unix, macOS
Network Management: TCP/IP, DNS, DHCP, VPN, VLAN, and firewall configurations
Active Directory (AD): User and group management, Group Policy Objects (GPO)
Virtualization: VMware, Hyper-V, or VirtualBox for server and desktop virtualization
Cloud Platforms: AWS, Microsoft Azure, Google Cloud Platform (GCP)
Cloud Services: Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Software as a Service (SaaS)
Security Protocols: SSL/TLS, VPN, multifactor authentication (MFA)
Compliance Standards: GDPR, HIPAA, PCI DSS, ISO/IEC 27001
Hardware Knowledge: Servers, desktops, laptops, network devices, and mobile devices
Collaboration Platforms: Microsoft Teams, Slack, Zoom
Benefits
Casual Dress Code: Embrace a relaxed and comfortable dress code that allows you to express your personal style.
Collaborative Culture: Join a team that values open communication, teamwork, and the exchange of ideas.
Professional Growth: We offer ample opportunities for professional development and career advancement.
Company
Meitheal Pharmaceuticals, Inc.
Founded in 2017, Meitheal Pharmaceuticals is a privately owned pharmaceutical company focusing on generic injectable products.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$35MKey Investors
JP Morgan
2023-08-22Debt Financing· $35M
Leadership Team
T
Tom Shea
CEO
Keith Robinson
Chief Medical Officer
Recent News
Business Wire
2025-10-21
Company data provided by crunchbase