The RealReal · 1 day ago
Senior Director, GTM Learning & Enablement
The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods. They are seeking a Senior Director to develop training strategies and oversee the implementation of training programs aimed at employee development and retention across the organization.
E-CommerceFashionLifestyleMarketplace
Responsibilities
Develop a Training Strategy and Roadmap: Lead the design and implementation of core training programs including employee on-boarding and continuous training across all levels of the organization
Design Career Pathing Programing: Create and customize training programs and collateral used to attract new talent and retain/develop current employees focused on Experts and Management paths across all categories
Quality Control: Oversee quality control team across Inbound Operations to measure and report on quality. Measurement to inform both long term and immediate training strategies
Ensure every program has a clear evaluation strategy in place. Track and regularly report on program impact. Share metrics and insights with business leaders
Collaborate with Creative, HR/Recruiting and Merchandising on internal career pathing and retention marketing
Oversight over new LMS system implementation in 2021
Build and maintain strong partnerships with business leaders and key stakeholders
Qualification
Required
A minimum of 10 years of experience in building and scaling training programs
Bachelor's degree required; advanced degree a plus
Has created and successfully managed delivery of training solutions
You have experience in developing training strategies that include digital training
Strong influencing skills; ability to work in a collaborative and team-centric culture
Can position themselves as a trusted advisor to senior leaders and executive sponsors
Demonstrated curiosity and ability to deliver with speed, quality and continuous iteration
Ability to multitask, stay organized, and work efficiently
Extremely detail-oriented and results-driven
Team player able to work effectively and collaboratively across all departments to meet goals
You are an enthusiastic and creative leader with the ability to inspire others with a track record of building high performing teams
Benefits
Employee Stock Purchase Plan
401K with Company Match
Medical, Dental & Vision Insurance
Paid Parental Leave
9 Paid Company Holidays
Flexible Time Off (With Manager Approval)
Company
The RealReal
The RealReal is an online marketplace for authenticated and consigned luxury goods.
Funding
Current Stage
Public CompanyTotal Funding
$356.87MKey Investors
GreyLion CapitalGreat Hill PartnersGreenspring Associates
2019-06-28IPO
2019-03-01Series H· $70M
2018-07-25Series G· $115M
Recent News
2026-01-03
2025-11-27
Morningstar.com
2025-11-19
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