Primax · 3 days ago
Emerging Channels Manager
United States
Full-time
Onsite
Senior Level
$106K/yr - $135K/yr
5+ years expPrimax, a Velera Company, is seeking an Emerging Channels Manager responsible for driving growth and relationship effectiveness across emerging channels. This role involves developing strategic relationships with financial institutions, coaching team members, and ensuring the adoption of digital solutions to support revenue objectives.
Financial Services
Responsibilities
Monitor and report on key metrics including retention, solution penetration, and contract extensions to ensure incentive targets are met
Develop best practices to support a superior Strategic Business Review process
Collaborate with internal teams to execute marketing campaigns, consulting engagements, and solution implementations
Analyze account performance and identify opportunities for upselling and cross-selling solutions aligned with Velera’s growth strategy
Develop and maintain strong relationships with financial institutions to ensure retention and expansion of Velera’s products and services
Develop best in class resources to ensure a distinguished level of support
Lead strategic initiatives to increase penetration of digital experience, growth, and best practice solutions and portfolio growth across assigned accounts
Ensure compliance with Velera’s policies, procedures, and service standards while delivering exceptional client service
Provide guidance and education on industry trends and challenges to team members to ensure our consultative support is inclusive of the current environment
The manager will engage in client interactions as needed to support account executives and foster C suite relationships within the financial institution
The manager will provide coaching and direction on day to day activities as well as provide development coaching to ensure that staff experiences continual growth
The manager will lead various initiatives for Primax as assigned and will collaborate with internal stakeholders to ensure an effective outcome
The manager will occasionally represent Primax at events or onsite at client activities and should in those circumstances be prepared to provide thought leadership
Qualification
Required
Minimum 5+ years of experience in sales, account management, or business development within financial services or technology solutions (required)
Provide direction and leadership to staff; guide, coach, mentor and develop staff ensuring compliance with processes and procedures
Handle interviewing, hiring, promotions, transfers, performance appraisals, compensation, counseling and termination of staff
Bachelor's degree in Business, Marketing, or related field required
Communication Skills: Strong ability to engage with C-level executives and internal stakeholders (required)
Data-Driven Decision Making: Proficiency in analyzing performance metrics and using Salesforce for tracking (required)
Strategic Thinking: Ability to align initiatives with business objectives (required)
Preferred
Change Management: Adaptability to evolving business needs and industry trends (preferred)
Negotiation Skills: Ability to manage contract extensions and renewals effectively (preferred)
Benefits
Competitive wages
Medical with telemedicine
Dental and Vision
Basic and Optional Life Insurance
Paid Time Off (PTO)
Maternity, Parental, Family Care
Community Volunteer Time Off
12 Paid Holidays
Company Paid Disability Insurance
401k (with employer match)
Health Savings Accounts (HSA) with company provided contributions
Flexible Spending Accounts (FSA)
Supplemental Insurance
Mental Health and Well-being: Employee Assistance Program (EAP)
Tuition Reimbursement
Wellness program
Company
Primax
Primax is a financial services company offering credit card and private label card services.
51-200 employees
Funding
Current Stage
Growth StageRecent News
2025-11-09
2025-08-19
Company data provided by crunchbase