Inceed · 1 week ago
IT Desktop Support
Oklahoma City, OK
Contract
Onsite
Mid Level
$30/hr - $37/hr
4+ years expInceed is a staffing direct placement firm that has partnered with a great company to find a skilled IT Desktop Support professional. This role involves providing hands-on desktop support, managing Windows 11 systems, and ensuring excellent customer service while resolving technical issues.
ConsultingInformation TechnologyStaffing Agency
No H1B
Hiring Manager
Cady D.
Responsibilities
Provide Level 2 & Level 3 IT support
Manage Windows 11 systems and troubleshoot issues
Conduct PR refresh in corporate environments
Handle AV setups and conference room equipment
Deliver deskside support and problem-solving
Resolve around 50 tickets daily with the team
Ensure excellent customer service and communication
Engage in critical thinking for problem resolution
Qualification
Required
4+ years in professional IT support roles
Proficiency in Windows 11
Experience with PR refresh projects
Knowledge of AV systems and equipment
Strong deskside support skills
Excellent problem-solving abilities
Exceptional customer service skills
Preferred
Experience in fast-paced environments
Familiarity with large corporate IT setups
Benefits
3 different medical health insurance plans, dental, and vision insurance
Voluntary and Long-term disability insurance
Paid time off
401k
Holiday pay
Weekly direct deposit or pay card deposit
Company
Inceed
Inceed is a staffing and recruiting company that provides consulting services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Charles Shaw
Partner and Founder
Recent News
2025-05-23
2025-04-23
Company data provided by crunchbase