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ReaderLink · 1 day ago

Account Executive, B2C

Oak Brook, IL

Full-time

Onsite

Entry Level

$60K/yr - $66K/yr

1+ years exp

ReaderLink is seeking an Account Executive, B2C who will perform specific tactical sales functions through cross-functional management of multiple internal departments. This role involves securing title metadata, managing customer communications, and ensuring compliance and accuracy of product listings.

BooksLogisticsMarketingSales

Responsibilities

Secure images and title metadata from the publishers

Submit title set-up forms to customers and input SKU information in the distribution system

Set up virtual bundles in the internal system and communicate those details to the customer

Responsible for submitting purchase orders, tracking and monitoring inbound shipments, processing promotional orders and tracking placement reports

Add titles to the internal system as needed

Participate in frequent customer-facing calls and advocate customer needs to internal teams

Provide daily compliance reporting to customers

Monitor customer’s online sites to ensure titles are available and all content is complete and accurate

Frequent communication with ReaderLink retail customers

Communicate all promotions and hot titles to the warehouses in advance

Work closely with the account management team and support other internal departments to meet customer expectations

Needs to be able to quickly assess a customer inquiry or account task, determine a solution or information needed and own the process through completion and follow-up

Produce ad hoc sales reports and stock-level information. Assist in the creation of presentations and sales analysis as required

Proactively manages list of tasks and scheduling

Must be able to multi-task, meet deadlines, and manage the needs of the account management team and other internal and external groups

Other duties may be assigned, directed, or requested

Qualification

B2C experienceMicrosoft ExcelCommunication skillsReport writingOrganizational skillsMulti-taskingDetail-orientedSelf-motivated

Required

Bachelor's degree in Business or a related field is required

One (1) to three (3) years of experience in B2C is required

Strong to advanced experience in Microsoft Excel, Word, PowerPoint, and Outlook is required

Detail-oriented, Strong organizational skills, flexible, and efficient

Ability to multi-task and prioritize multiple projects/requests

Strong interpersonal and communication skills

Must be focused on continuous improvement and be self-motivated

Must have excellent communication skills, both written and verbal

Ability to speak with all levels of the organization and outside partners

Ability to communicate complicated information to others

Ability to read and interpret documents such as instructions and procedure manuals

Ability to create and write reports

Must be proficient in basic mathematics: addition, subtraction, multiplication, and division

Ability to do algebra, calculate figures and amounts and apply concepts such as fractions, percentages, ratios, and proportions to practical situations

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

Ability to deal with problems involving variables

The work performed is in an office environment

The noise level in the work environment is usually moderate at low decibels

Must be able to work in a fast-paced, team environment

Employee is occasionally exposed to vibration and dust