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Quest Analytics®,LLC · 3 weeks ago

Healthcare Client Data Services Consultant

Overland Park, KS

Full-time

Hybrid

Entry, Mid Level

2+ years exp

Quest Analytics is dedicated to improving healthcare access for all Americans. They are seeking a Client Services Consultant who will provide analytical support to clients, ensuring successful software implementation and ongoing support of their cloud-based products.

AnalyticsSoftware

Comp. & Benefits

No H1B

Responsibilities

Develop comprehension of the client’s internal process for delivering data in a consistent manner and on a regular schedule

Write SQL queries to bring data sets into the platform including data cleaning and standardization

Build and deliver initial implementation per client specifications, discover expansion opportunities and adjust as needed along the way

Train end-users in the features and functionality of the platform

Be a key player in coordinating adoption efforts with client partners

Facilitate and document monthly meetings with clients

Promote platform utilization and return on investment analyses to support renewal conversations

Clearly and thoroughly communicate and document any product enhancement suggestions or improvement performance challenges

Collaborate with product and development team when additional details are requested about client needs

Perform user acceptance testing releases before moving to production

Qualification

Client Implementation ExperienceSQLData AnalysisExcelMicrosoft Office SuiteInnovative ThinkingBusiness AptitudeCommunication SkillsInterpersonal SkillsCollaborative Spirit

Required

Prior Client Implementation / Consultant experience required, within health insurance payor or healthcare software company is preferred

Bachelor's degree or 2 years of prior consultant work experience

Intermediate level experience in Excel including creating pivot tables and extensive formulas is required or MS Access skills with the ability to create and modify tables, queries, forms, and reports

Basic SQL skills with the ability to manage relationships; and perform data validation for accurate reporting

Microsoft Office Suite proficiency using Word, PowerPoint, Outlook, SharePoint and OneDrive

Deep analytical skill set

Strong business aptitude

Innovative with the ability to think outside the box

Superior Communication Skills

Desire to cultivate deep client relationships

Ability to thrive in an unstructured and fast-paced environment

Demonstrate interpersonal strengths including a personable and approachable demeanor

Strong collaborative spirit

Preferred

Proficiency working with data in SQL

Benefits

Company paid employee medical, dental and vision

Flexible vacation with no cap, plus sick time and holidays

Company

Quest Analytics®,LLC

For more than 30 years, our mission has been to improve provider network management and in turn, help people across America receive the information and care they deserve.

Founded in 2003

Appleton, Wisconsin, USA

201-500 employees