Genesis · 2 weeks ago
Senior Group Manager, Genesis House Ops & Strategy
New York, NY
Full-time
Onsite
Senior Level, Lead/Staff
$137K/yr - $203K/yr
10+ years expGenesis is a company that has rethought its business to create innovative cars that combine performance, quality, and design. The Senior Group Manager, Genesis House Ops & Strategy will oversee the operations and strategy for Genesis House and Studios, focusing on guest experience, operational efficiencies, and financial performance.
AutomotiveManufacturingRecreational VehiclesSales
Responsibilities
Develops operations and programing plans designed to align Genesis House brand standard and goals to drive engagement and, above all, member, owner, and guest experience
Collaborates with Genesis Motor America and Genesis Global Headquarters team to understand global brand strategy and aligns with the Director, Genesis Brand Experience, Genesis House & Studios on how to use brand venues to further brand engagement
Stays current with trends for brand venues and best practices to support continuous innovation
Lead the full lifecycle of tentpole, programing and partnership production and guest experience
Collaborates with Genesis House partners to improve, develop and innovate Genesis House Restaurant
Develop strategy and timelines with the restaurant team to create season plan for menu changes
Collaborate with public relations agencies to develop food and beverage strategies to highlight seasonality of Genesis House restaurant menus and cultural events
Explores new business opportunities; develops marketing and business development plans designed to maximize property awareness, engagement and, above all, member, owner, and guest experience
Oversee and manage all fleet operations for House, Studio and Hudson Yards
Execute business plans designed to drive visitor volume, topline revenue and guest experience satisfaction, and profitability at Genesis House restaurant
Manages Sr. Manager, Operations, internal restaurant team, GH operations team and other agencies in the execution of revenue generating strategies for property, including continually improving service and food and beverage service, developing commercially enticing programing, developing local neighborhood relationships, growing regular guest database
Partner with marketing team to drive awareness of Genesis House though strategic social media, CRM, and paid media/social campaigns with offers and ideas to target guests
Manage timelines and expectations with the Genesis House restaurant team to execute seasonal food and beverage updates
Partner with various teams to execute on-site/in market events
Approve all final operational changes in liaison with Executive Director
Review leadership of service providers and work with Executive Director on finding and proposing changes
Serves as passionate brand advocate, ensuring brand essence is integrated throughout guest experience
Communicates a clear and consistent message regarding Genesis brand, Genesis House and Studios to leadership team, employees, members, and guests; serves as a role model by demonstrating exceptional work ethic and service delivery for all employees
Inspires and motivates staff to achieve operational excellence
Monitors business related data including revenues, expenses, cash flow, event performance, partnership alignment, guest experience satisfaction, employee engagement, and retailer alignment
Ensures service providers adhere to budget guidelines while achieving guest volume targets and meeting topline restaurant revenue and profitability goals
Uses business information to identify indicators of product and service successes and opportunities for improvement, including analyzing the effectiveness of staffing plans and day-to-day operations
Identify ways to grow awareness, engagement, and daily traffic/interaction by researching and staying aware of competitor and similar venue strategies
Qualification
Required
Bachelor's degree preferred
Master's degree a plus
Ten or more years of hospitality/experiential/operations and/or brand development experience required
Supervisory experience required
Luxury experience required
Superior written and verbal communication skills, strong interpersonal skills
Ability to set goals and have a vision to create, leads, promote, and facilitate all operations
Strong leadership and people management skills with experience in uniting an operations team and event professionals – full time and temporary staff – to achieve successful outcomes
Experience collaborating with internal and external resources in developing and/or contributing to strategic initiatives that meet department goals within budget and established timelines
Project management experience
Demonstrated experience and ability to think critically while working in a dynamic, team environment
Successful track record of managing vendor relationships
Ability to conceptualize big ideas and see ideas through to execution
Highly motivated and decisive individual who is self-directed yet works well in a team
Preferred
Largescale event production experience preferred
International and/or automotive experience preferred
Benefits
Monthly Hyundai/Genesis vehicle lease allowance (including insurance and maintenance)
Holiday Pay - the company shuts down with pay between Christmas and New Years.
Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
401(k) retirement plan with Employer Match
Additional 401(K) Employer Enhanced Contribution program – eligible after 1 year of employment, in addition to the regular employer matching contribution
Vacation and sick time off
Employer-paid basic life and disability coverage, including Paid-Family Leave.
Mental health, wellbeing, and employee assistance program
Health advocate (support)
Education Reimbursement program: Up to $5,250 per year for employees seeking higher education degrees.
External Training and Development Programs
Company
Genesis
Genesis is the luxury vehicle division of the South Korean automobile manufacturer Hyundai Motor Group.
10001+ employees
H1B Sponsorship
Genesis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (68)
2023 (20)
2022 (2)
2021 (13)
2020 (29)
Funding
Current Stage
Late StageRecent News
2026-01-16
2025-12-18
Company data provided by crunchbase