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Argo Group · 2 days ago

Account Manager, Primary Casualty

Richmond, VA

Full-time

Onsite

Mid Level

$66K/yr - $77K/yr

Argo Group is a leading wealth solutions provider focused on securing financial futures. They are seeking an Account Manager in their Primary Casualty line of business to provide support through customer service and underwriting assistance, ensuring high-quality service to clients.

MobileSoftware

No H1B

Responsibilities

Analyze and process account inquiries, complex endorsement requests, and changes such as billing and other needs within established service standards

Utilize and follow internal guidelines, authority, and procedures to ensure that all assigned work transactions are processed accurately while meeting service and compliance standards

Conduct underwriting file analysis, including identifying forms and endorsements to be used in policy

Assist underwriters in carrying out their essential duties and responsibilities to enhance the overall performance of the division through utilization of systems and guidelines as provided

Develop and maintain positive working relationships with underwriters, customers, and business partners to provide high quality service to clients

Setup rating, issue binders, and send out quotes on behalf of the underwriters

Interact with brokers to assist with follow up for underlying information, subjectivities as well as addressing account inquiries

Thorough review and analysis of inspection reports including follow up with brokers on observations that affect coverage implications

Thorough review, analysis and processing of premium audits including dispute resolutions

Participate in projects and other dues as assigned

Attend broker visits when appropriate

Qualification

Commercial insurance knowledgeCustomer service skillsAnalytical skillsOrganizational skillsProficient in WordExcelOutlookOral skillsFlexiblePositive working relationshipsWritten skillsAdaptable