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Legends Global · 2 days ago

Vice President, Venue Technology

Dallas, TX

Full-time

Onsite

Director/Executive

15+ years exp

Legends Global is the premier partner to the world's greatest live events, venues, and brands. The Vice President, Venue Technology is responsible for architecting and delivering the venue technology strategy across a global portfolio, driving innovation and overseeing the end-to-end lifecycle of venue technology.

HospitalityMarketingSports

Responsibilities

Develop and execute a multi-year venue technology roadmap aligned with Legends Global’s business strategy, operational priorities, and guest experience goals

Serve as the executive sponsor for venue technology innovation, advising senior leadership on emerging trends, investment opportunities, and competitive differentiation

Champion enterprise-wide initiatives such as smart venue platforms, digital twin technologies, and AI-driven operational intelligence

Oversight of venue technology budgets

Partner on new venue construction and major renovation projects

Oversee the design, deployment, and lifecycle management of mission-critical systems including:

Network infrastructure (LAN/WAN/Wi-Fi, DAS, 5G)

AV and broadcast systems (IPTV, control rooms, digital signage)

Compute and storage environments (hybrid cloud, edge computing)

Venue IT operations (access control, ticketing, incident management)

Establish and enforce enterprise standards for technology architecture, cybersecurity, scalability, and interoperability across all venues

Lead complex, multi-venue technology programs including

Frictionless retail and biometric access

RFID-based inventory and asset tracking

Cellular/DAS modernization and fiber backbone upgrades

Own vendor strategy across venue technology domains, including RFPs, contract negotiations, SLAs, and performance management

Build and mentor a world-class venue technology organization, including regional directors, systems engineers, and venue technologists

Promote a culture of innovation, accountability, and continuous learning through structured development programs, cross-functional collaboration, and knowledge sharing

Identify and pilot emerging technologies that enhance operational efficiency, sustainability, and guest engagement

Drive adoption of advanced analytics, IoT, and AI/ML to optimize venue operations, predict maintenance needs, and personalize guest experiences

Lead post-event retrospectives and continuous improvement initiatives to refine technology performance and service delivery

Carries out supervisory responsibilities in accordance with all Legend Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

Qualification

Venue technology strategyNetworking technologiesAV/Broadcast systemsCompute & storage managementSecurity & access controlFinancial acumenTechnical strategy translationCrisis responseLeadership skills

Required

Bachelor's degree in information technology, Engineering, Computer Science, or a related technical discipline required; Master's degree or MBA strongly preferred

Minimum of 15 years of progressive experience in enterprise or venue technology leadership, with 7+ years in executive-level roles overseeing large-scale, multi-site operations

Proven success in leading technology transformation initiatives across sports, entertainment, hospitality, or other high-volume guest-facing industries

Experience managing global or national portfolios of venues, with demonstrated ability to scale technology operations and standardize platforms across diverse environments

Track record of delivering complex capital projects involving infrastructure modernization, digital innovation, and cross-functional stakeholder alignment

Deep expertise in venue technology ecosystems, including: Networking: Enterprise-grade LAN/WAN/Wi-Fi, DAS, 5G, SD-WAN (Cisco, Aruba, Extreme); AV/Broadcast: Control rooms, IPTV, digital signage, live production systems (QSYS, Ross, Evertz); Compute & Storage: Hybrid cloud, edge computing, virtualization (VxRail, Nutanix, VMware); Security & Access: Physical security, surveillance, access control, Zero Trust (Genetec, Avigilon); Guest Tech: Biometric access, RFID, mobile engagement platforms

Strong command of enterprise architecture principles, cybersecurity frameworks, and ITIL/DevOps best practices

Experience integrating data platforms, AI/ML models, and IoT systems to drive operational intelligence and personalized guest experiences

Exceptional leadership skills with a history of building and scaling high-performing, geographically distributed teams

Adept at navigating complex organizational structures and influencing senior stakeholders across business units

Strong financial acumen with experience managing multi-million-dollar budgets, vendor ecosystems, and long-term technology investment strategies

Skilled in translating technical strategy into business outcomes, with a focus on ROI, operational efficiency, and guest satisfaction

Comfortable operating in fast-paced, high-pressure environments, including major event support, venue openings, and crisis response