Playlist · 2 days ago
Lead Product Manager, Identity Platform
United States
Full-time
Remote
Senior Level, Lead/Staff
$175K/yr - $200K/yr
7+ years expPlaylist is building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. The Lead Product Manager will own and evolve the Identity Platform strategy, ensuring a seamless account creation and management experience for users while balancing enterprise workflow stability with delightful user experiences.
Computer Software
Responsibilities
Own the vision and roadmap for Mindbody’s unified identity platform, serving as the foundation for authentication, authorization, account management, and user relationships across our product ecosystem
Enhance consumer identity systems with features that business customers need to provide seamless, secure, and user-friendly experiences for their clients
Launch features to targeted demographics while monitoring impact
Enable multi-factor authentication (MFA) for all staff users of B2B Mindbody software, ensuring enterprise-grade security without disrupting business workflows
Lead the strategy and execution of large-scale identity migrations and rollouts, ensuring secure, stable transitions for thousands of enterprise customers and millions of consumers
Define and evolve granular, customizable permission and role models for enterprise customers, including complex organizational structures, hierarchies, and administrative controls
Develop and scale multi-user and family relationship models for consumer products, including shared access, guardianship, household structures, and delegated roles
Lead cross-functional alignment for identity standards across multiple product teams, ensuring consistency and reliability throughout the Mindbody ecosystem
Own end-to-end product initiatives—from user research and requirements through rollout planning, migration coordination, change management, and post-launch optimization
Work closely with design and UX writing partners to deliver IAM flows with exceptional clarity, precision, and ease of use
Communicate product strategy, risks, and tradeoffs at executive levels, building consensus across technical and non-technical stakeholders
Qualification
Required
7+ years of product management experience, with at least 3 years specifically focused on Identity & Access Management, authentication systems, or security platforms
Demonstrated success owning IAM for both enterprise (B2B) and consumer products
Experience defining and implementing unified identity platforms across multiple SaaS applications, with strong architectural understanding of cross-product identity needs
Proven track record leading major identity migrations, login-related transitions, and high-scale rollouts impacting thousands of organizations and millions of users
Deep expertise in identity standards and technologies: OAuth 2.0, OpenID Connect, SAML SSO, OIDC SSO, MFA (TOTP, SMS, push, hardware keys), Social sign-on (Google, Apple, Facebook, etc.)
Hands-on experience building or managing complex permissions and role-based access control (RBAC) for enterprise environments
Experience designing and operating multi-user or family account structures on the consumer side
Able to self-serve data for analysis, reporting, and troubleshooting using SQL without relying on engineering or analytics teams
Strong understanding of how identity changes impact business operations, with demonstrated ability to execute identity improvements without breaking established workflows
Excellent collaboration, communication, and stakeholder management skills—including the ability to articulate complex technical concepts to executive leadership
A data-driven approach with experience using metrics, experimentation, and user research to drive product decisions
Preferred
Experience in regulated industries (finance, healthcare, wellness, education)
Familiarity with identity governance, auditing, and compliance requirements
Experience with customer lifecycle, entitlement systems, or cross-product platform integration
Background working on platform teams supporting multiple product groups or business units
Experience in the wellness, fitness, or beauty industry
Benefits
Performance bonus
Benefits
Other applicable incentive compensation plans
Company
Playlist
Playlist is the parent brand bringing together @mindbody, Booker, and @classpass.
1001-5000 employees
H1B Sponsorship
Playlist has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Late StageCompany data provided by crunchbase