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Day One Agency · 1 day ago

AI Operations Associate

New York, NY

Full-time

Hybrid

Mid Level

$75K/yr - $85K/yr

3+ years exp

Day One Agency is a creative agency looking to expand its AI Transformation practice by hiring an AI Operations Associate. This role involves coordinating and supporting AI initiatives across the company, working closely with various teams to ensure successful adoption and implementation of AI tools and strategies.

AdvertisingCommunications InfrastructureCorporate TrainingPublic Relations

Responsibilities

Partner with the Senior Director of AI Transformation to deliver internal AI initiatives, pilots, and tool onboardings

Keep projects organized, maintaining timelines, documentation, and progress updates across AI workstreams

Collaborate with Creative, Strategy, Production, IT, and People teams to keep efforts aligned and moving forward

Track goals and metrics, helping capture learnings and impact along the way

Support AI tool onboarding, licensing, and system setup in partnership with IT

Support new AI tool rollouts by creating guides, templates, and training materials that make learning easy

Keep our internal AI knowledge base up to date with best practices, FAQs, and playbooks

Assist with planning and scheduling internal training sessions and workshops

Ensure our AI communications stay clear, consistent, and accessible for everyone

Help shape processes that make AI adoption simple and scalable across teams

Stay curious about emerging AI tools and share what’s relevant and inspiring for our work

Act as a connector between teams — helping spark excitement, build confidence, and bring ideas to life

Qualification

AI tools experienceAI/ML conceptsProject managementPMP certificationAgile certificationScrum certificationHighly organizedProactiveCuriosityCommunication

Required

Bachelor's degree or equivalent experience

3–4 years of experience in operations, program or project management, with AI and digital enablement — ideally within creative, marketing, data-driven, or tech-focused environments

Experience working with or supporting teams using AI tools or automation, and genuine enthusiasm for helping others adopt new technology

Strong understanding of AI/ML concepts, data workflows, and emerging enterprise AI tools

Highly organized, detail-oriented, and proactive — you anticipate needs and take initiative to move work forward

Thrives in dynamic environments, keeping multiple projects and stakeholders aligned with clarity and ease

Excellent communicator who brings structure, transparency, and follow-through to complex initiatives

You approach every challenge with curiosity, navigate ambiguity with confidence, lead with empathy, and inspire others with your positive energy