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Swisslog Healthcare · 3 weeks ago

Inside Sales Manager (Pharmacy Automation) - Denver, CO

Denver, CO

Full-time

Hybrid

Mid, Senior Level

$80K/yr - $90K/yr

7+ years exp

Swisslog Healthcare is seeking an Inside Sales Manager to lead their team of Inside Sales and Business Development Representatives. This role involves managing sales representatives, driving renewals, promoting new products, and ensuring effective data management while fostering a collaborative environment across various departments.

Health Care

Responsibilities

Lead, manage, and mentor a team of Inside Sales and Business Development reps to achieve and exceed sales targets

Develop KPIs to monitor and analyze performance of the Inside Sales team & the Business Development team in support of the our Pharmacy Automation business line, identifying areas of improvement and opportunities for growth

Develop and execute sales strategies for renewals, new product sales, and business development

Coordinate with the marketing team to design and execute effective lead generation campaigns

Utilize CRM systems to track sales activities, pipeline status, and customer interactions

Build and maintain strong relationships with key customers to ensure high levels of customer satisfaction and loyalty, and drive that behavior with the team members as well

Address customer inquiries, resolve issues, and provide timely solutions to enhance customer experience

Work closely with other customer facing teams to ensure seamless onboarding and ongoing support for new and existing customers

Develop and implement training programs to enhance the skills and productivity of team members

Coordinate with the Master Data Administrator on the Marketing team to ensure accurate and timely data entry and maintenance, as well as data integrity and accuracy, in our CRM and ERP systems

Conduct regular performance reviews and provide constructive feedback to team members

Prepare and present quarterly results on inside sales activities related to bookings, lead generation, KPIs and quote opportunities

Work with the product development team to understand new product offerings and communicate feedback from the sales team and customers

Partner with the finance department to align sales forecasts and budgets, and to ensure accurate reporting and analysis of sales performance

Other duties as assigned

Qualification

Sales managementCustomer relationship managementSales strategy developmentSAPSales automation toolsAnalytical skillsCommunication skillsTeam leadershipRelationship building