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Visa · 2 days ago

Senior Manager, Business Planning and Operations, NA Client Marketing Services

San Francisco, CA

Full-time

Hybrid

Senior Level, Lead/Staff

$154K/yr - $223K/yr

8+ years exp

Visa is a world leader in payments technology, facilitating transactions across more than 200 countries. The Senior Manager for Business Planning and Operations will lead core business operations and strategic planning for the North America Client Marketing Services team, focusing on operational excellence and financial management.

BankingFinanceFinancial ServicesInformation TechnologyMobile PaymentsPayments

Comp. & Benefits

No H1B

Responsibilities

Lead NA CMS pipeline and financial operations process, tracking revenue, expense, resource needs, and timing in partnership with VCA, Finance, and Client Marketing teams

Conduct deep dive analyses to identify trends, risks, and opportunities that inform strategic decisions and resource allocation

Serve as the regional lead for the Pipeline Management Tool, driving adoption, providing training and support, and championing tool enhancements

Enhance pipeline governance, reporting standards, and data quality across the region

Lead workstreams for annual planning, including timelines, consolidation of inputs, efficiency analyses, and development of business cases for incremental headcount or investment

Ensure annual planning outputs and goals align with business priorities, financial requirements, and global partner expectations

Support pricing strategy decisions through pricing analyses and recommendations that enable margin positive and scalable growth

Streamline legal and contract workflows, enhance templates and tools, and improve the overall experience for Client Marketers

Drive process improvements across CMS operations, including responses to Audit or Operational Risk findings

Facilitate recurring cross functional touchpoints with Client Marketing Leads, VCA, Finance, and Global Marketing Services

Develop clear, concise executive level communications and readouts for senior leadership and global stakeholders

Qualification

Marketing operationsBusiness operationsAnalytical capabilitiesPipeline management toolsFinancial reportingExecutive presentation skillsCross functional leadershipResource planningBudgetingInfluencing skillsProblem solving

Required

8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred

9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD

Experience in marketing operations, business operations, consulting, finance, or similar analytical or strategic functions

Strong analytical, financial, and problem solving capabilities

Exceptional communication and executive ready presentation skills

Proven ability to lead cross functional initiatives with limited oversight

Experience working in fast paced, matrixed environments

Experience with pipeline management tools, forecasting, or resource planning

Background in marketing or marketing operations, knowledge of marketing processes and campaign delivery

Familiarity with budgeting, financial reporting, or performance management

Experience engaging with finance, operations, legal, or compliance partners

Ability to influence without authority and drive consensus across diverse stakeholder groups