ServiceTitan · 1 month ago
Events Specialist
United States
Full-time, Contract
Remote
Mid Level
3+ years expServiceTitan is an all-in-one software platform that helps home services companies streamline and grow their business. They are seeking a highly motivated and detail-oriented Events Specialist to provide operational and logistical support for their major annual user conferences, Pantheon and Ignite.
CRMInformation TechnologyOperating SystemsSaaSSoftware
Responsibilities
Serve as the primary administrator for the Cvent registration platform
Execute all website updates related to the agenda, speakers, and sponsors
Lead the development of the Mobile App and Attendee Hub, focusing on networking tools and on-site attendee engagement features
Oversee the execution of all sponsorship deliverables, acting as the main point of contact to ensure every promised benefit (e.g., signage, custom activations, etc) is fulfilled accurately and on time
Process all incoming sponsorship invoices and meticulously track payments collected against booked revenue
Manage the entire lifecycle of conference swag and merchandise, including proposing creative new concepts
Oversee the purchasing of all approved items and manage inventory, ensuring timely delivery to the conference site
Manage the conference dedicated mailbox, providing timely and empathetic customer support on any registration or logistical issues
Monitor the internal employee Slack Channel to proactively answer any staff questions or address concerns about the conferences
Assist the Events Manager in monitoring overall event timelines, ensuring internal and external deadlines are met across various workstreams
Qualification
Required
3-5 years of direct experience in event management, specifically working on large-scale user conferences of 5,000+ attendees
Required proficiency and hands-on experience with Cvent (including website builder, registration logic, and reporting). Experience with event mobile apps/attendee hubs is essential
Proven ability to manage invoices, track expenses, and reconcile sponsorship payments accurately
Collaborative team-player with a strong customer-service mindset and high energy
Exceptional written communication skills, capable of managing external sponsor expectations and internal employee queries
Meticulous attention to detail and a disciplined approach to managing multiple, complex tasks simultaneously
Self-motivated and confident in taking ownership of responsibilities within a fast-paced environment
Willingness to travel to and provide comprehensive on-site support for both Pantheon and Ignite
Company
ServiceTitan
ServiceTitan is a software solution that manages operations for businesses in the home service industry, including scheduling and invoicing.
1001-5000 employees
H1B Sponsorship
ServiceTitan has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (54)
2024 (49)
2023 (45)
2022 (73)
2021 (64)
2020 (29)
Funding
Current Stage
Public CompanyTotal Funding
$1.46BKey Investors
Thoma BravoIndex VenturesBattery Ventures
2024-12-12IPO
2022-11-10Series H· $365M
2021-06-30Series G· $200M
Leadership Team
Ara Mahdessian
Co-Founder and CEO
Vahe Kuzoyan
President & Co-Founder
Recent News
Crowdfund Insider
2026-01-19
2026-01-15
Company data provided by crunchbase