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DigitalHire · 4 weeks ago

Entry Level Finance Customer Service Representative

Auburn Hills, MI

Full-time

Onsite

New Grad, Entry Level

DigitalHire is seeking a highly motivated and detail-oriented entry-level Customer Service Finance Representative to join their team. In this role, you will be responsible for various aspects of the mortgage loan process, from origination to closing, including loan processing, underwriting, and post-closing activities.

Digital MediaHuman ResourcesRecruitingStaffing Agency

Responsibilities

Review loan applications for completeness and accuracy

Order and review credit reports, appraisals, and other necessary documentation

Verify income, assets, and liabilities

Calculate loan-to-value ratios and debt-to-income ratios

Analyze loan files to ensure compliance with underwriting guidelines

Evaluate the creditworthiness of borrowers

Approve or deny loan applications based on underwriting standards

Prepare closing documents and coordinate with closing agents

Ensure timely and accurate funding of loans

Monitor post-closing activities to ensure compliance with regulatory requirements

Review loan files for accuracy and completeness

Identify and resolve any issues or discrepancies

Respond to inquiries from borrowers, real estate agents, and other stakeholders

Provide excellent customer service throughout the loan process

Qualification

Mortgage originationUnderwriting guidelinesMortgage loan processing softwareOrganizational skillsAttention to detailCommunication skillsInterpersonal skillsTeamwork