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Central Bank · 4 days ago

Business Development Officer

Osage Beach, MO

Full-time

Onsite

Entry, Mid Level

Central Bank is a financial institution that offers various financial products and services. The Business Development Officer is responsible for direct relationship marketing of these products, managing client relationships, and providing sound financial advice to meet customer needs.

FinanceFinancial Services

Responsibilities

Responsible for direct relationship marketing of financial products and services, including Treasury and commercial products

Serves as primary contact, identifies customer needs, problems and plans

Keeps apprised of competitor marketing strategies, informational materials and pricing

Assists with developing and analyzing competitive strategies and services

Creates a teamwork environment to help ensure that quality service is provided

Conducts relationships and activities consistent with established Bank policies, procedures and systems, the corporate code of conduct, Bank Secrecy Act and all applicable State and Federal laws and regulations

Develops relationships and make presentations to a variety of potential clients at their business location, with their staff and owners

Manages relationship with clients to ensure financial needs are met and expectations exceeded

Provides sound financial advice and counsel to customers and prospective clients

Presents alternative solutions for a variety of complex business situations

Calls on potential and/or existing clients to develop new business and increases or retain relationships with current clients

Engaged in daily sales and service activities outside of the bank

Analyzes economic and industry market trends to identify potential business opportunities and high-risk situations

Develops a business development marketing plan utilizing effective sales techniques that will generate new relationships and sell additional products

Demonstrates highest level of professionalism, effectiveness and customer service

Develops and maintains a thorough knowledge of the bank’s services, operations, and organization; communicates this understanding to others when appropriate and refers inquiries and correspondence to the proper department or individual

Develops and maintains a thorough knowledge and understanding of commercial and Treasury products

Develops and maintains a thorough knowledge and understanding of the Bank’s credit philosophy in serving current and prospective borrowers

Actively participates in sales programs; attends sales meetings/training; works with Senior Vice President to set goals and works to achieve targeted goals

Makes effective referrals to business units for traditional and non-traditional banking products and services

Willingness To Assume Additional Responsibilities/duties/projects As They Arise

Responsible for compliance with all banking regulations which are applicable to the job, including Bank Secrecy Act and information security initiatives

Qualification

Business DevelopmentFinancial Products KnowledgeRelationship BuildingSales TechniquesMarket AnalysisCustomer ServiceMicrosoft Office SuiteCommunication SkillsTeamworkOrganizational Skills

Required

High school education or equivalent combination of education, training and experience that provides the required knowledge, skills and abilities

Business Development And Relationship Building Experience Required

General background in bank policies, procedures, and banking regulations (state and federal); knowledge of bank products and services

Ability to read, write, and speak English

Excellent verbal, listening and communication skills

Strong customer relations skills and ability to work with employees and customers in a cooperative manner

Ability and desire to work as part of a team, and with people of diverse backgrounds

Demonstrated skill in customer service and training

Ability to identify client needs, present banking solutions and bank products

Ability to recognize closing opportunities to refer, retain and grow customer relationships

Ability to use and understand the Microsoft office suite of products

Must have a strong understanding of Word documents, Excel spreadsheets and Outlook email and scheduling

Knowledge of modern office practices and procedures; accurate grammar, spelling, punctuation and Standard English usage; business correspondence formats, record keeping and filing methods; basic math calculations

Strong organizational skills and attention to detail

Possesses good judgment skills

Ability to make decisions, works independently, handles confidential information and manages multiple tasks

Willingness to work flexible hours as needed and a willingness to assume additional responsibilities/duties/projects as they arise

Ability to operate office equipment including computers, calculators/adding machines, telephones, voice mail, electronic typewriters, copy machines, fax machines, and security devices

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Ability to drive a vehicle. Must maintain a current, valid driver's license and an acceptable driving record for bank insurance purposes

Regularly required to sit; stand; walk; talk; see and hear

Regularly required to use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms

Occasionally required to stoop, kneel, or crouch

Frequently lifts and/or move up to 20 pounds

Specific vision abilities include close vision