Farmers Insurance DDHQ · 1 month ago
Specialty Sales Supervisor
Farmers Insurance is committed to delivering peace of mind to customers through protection and comprehensive advice. The Specialty Sales Supervisor will supervise team members to enhance customer experience, communicate company strategies, and maintain performance integrity.
Insurance
Responsibilities
Monitors all aspects of team performance, including but not limited to, customer experience, work product quality, efficiency, and compliance with established company and regulatory guidelines
Creates and implements plans to constantly improve team performance and develop individual team member skill sets
Accountable for ensuring team members meet individual and team performance goals
Responsible for regularly communicating individual performance to each team member and providing team performance information to assigned Manager or Director
Interacts with and responds to customer inquiries as requested
Partners with other leaders (within and across sites) to develop, pilot and execute improvements (example, process, quality, defect reduction, lead special projects)
Maintains thorough, up-to-date, working knowledge of established procedures, methods, contractual provisions, and regulatory requirements
Continues to build personal skill set by participating in in-house or outside in surance / industry-related courses / seminars as deemed necessary to expand product / system/ process knowledge
Understands, supports, and advocates organization’s overall strategy
Models, promotes and advocates Farmers core values
Performs other duties as assigned
Qualification
Required
High School Diploma or equivalent required
Sales leadership experience along with a proven ability to drive results through coaching and leadership
Preferred
Bachelor's degree preferred
Benefits
Bonus Opportunity (based on Company and Individual Performance)
401(k)
Medical
Dental
Vision
Health Savings and Flexible Spending Accounts
Life Insurance
Paid Time Off
Paid Parental Leave
Tuition Assistance