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Sound Transit · 2 days ago

Senior Project Manager-Operations Technology

Seattle, WA

Full-time

Hybrid

Senior Level

$81K/yr - $180K/yr

5+ years exp

Sound Transit is a transportation agency that is seeking a Senior Project Manager in Operations Technology to lead and manage various technology projects. The role involves directing project planning, implementation, and ensuring that projects are completed on time, within scope, and budget while maintaining quality and stakeholder satisfaction.

Public TransportationRailroadTransportation

Work & Life Balance

Responsibilities

Drives project leadership toward real time decisions through Sound Transit project management framework and communication disciplines

Ensures all projects are delivered on-time, within scope and within budget while maintaining quality

Manages the relationship with all stakeholders to clarify specific requirements of each project

Develops comprehensive project plans to be shared with clients as well as other staff members

Leads projects that might involve a mix of technical domains: projects based on new and updated Sound Transit computer systems, applications, infrastructure, networks, client/server topologies, hardware, custom software implementations, 'off the shelf' software solutions, databases, middleware, and other operations technology systems

Facilitates working sessions in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility

Manages changes to the project scope, project schedule and project costs using appropriate verification techniques

Tracks project performance, specifically to analyze the successful completion of short and long-term goals

Meets budgetary objectives and makes adjustments to project constraints based on financial analysis

Provides a variety of regular updates ranging from weekly / monthly status of projects

Confidently brief executive audiences to include reports and other information that facilitates proactive decision making

Reports and escalates to IT leadership as needed

As a Senior Project Manager, develops, teaches, and trains project management non-project management personnel as required

Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency

Contributes to a culture of diversity, equity and inclusion in alignment with Sound Transit’s Equity & Inclusion Policy

It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees

It is the responsibility of all employees to integrate sustainability into everyday business practices

Other duties as assigned

Qualification

Operations TechnologyIT ManagementProject ManagementData AnalysisBudget ManagementPMP CertificationTechnology DeploymentCritical ThinkingTeam LeadershipCommunication Skills

Required

Bachelor's degree in Computer Science, Information Technology, Business Management, Information Systems, Project Management, or closely related field

Five years of experience in information technology project delivery or complex project management with leadership experience within a Project Management Office as a team lead, a senior project manager with direct/indirect reporting relationships, or prior IT management experience

Project Management principles and operational management processes of complex technology programs

Creation and support of standards, processes, and procedures which are instituted as best practices

Principles and applications of critical thinking and analysis

Principles of supervising projects, identifying and managing resource requirements to meet schedules and objectives

Advanced principles, practices, methods, and techniques used in the installation, troubleshooting, and maintenance of systems and applications and of software development lifecycle

Procurement, inventory, and asset management of IT/OT services and equipment

Principles of business letter writing and basic report preparation

Ability to influence and develop productive working relationships with resources and dependent teams

Establishing and maintaining effective working relationships with cross functional teams, vendors, outside agencies, community groups, and the general public

Excellent interpersonal and communication skills (both verbal and written)

Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions, and implementing recommendations in support of goals

Interpreting and administering policies and procedures sufficient to administer, discuss, resolve, and explain them to staff and other constituencies

Researching, analyzing, and evaluating new service delivery methods

Translates project/program requirements into project objectives and tasks, managing task assignment to project resources, and reporting on and managing project scope throughout the lifecycle

Strong background in technology deployment or computer science

Delivering business results on corporate initiatives

Driving, tracking, and reporting the progress of multiple projects; developing and monitoring project operating budgets, costs, and schedules

Analyzing procedures and data to develop logical solutions to complex systems problems

Managing large, complex projects and making decisions in fast-paced environments

Preparing and analyzing complex data and comprehensive reports

Preferred

Project Management Professional Certification (PMP)

Benefits

Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner.

Long-Term Disability and Life Insurance.

Employee Assistance Program.

Retirement Plans: 401a – 10% of employee contribution with a 12% match by Sound Transit; 457b – up to IRS maximum (employee only contribution).

Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year.

Parental Leave: 12 weeks of parental leave for new parents.

Pet Insurance discount.

ORCA Card: All full-time employees will receive an ORCA card at no cost.

Tuition Reimbursement: Sound Transit will pay up to $5,000 annually for approved tuition expenses.

Inclusive Reproductive Health Support Services.