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Commerce Bank · 1 day ago

Technical Specialist

Kansas City, MO

Full-time

Onsite

Entry, Mid Level

$26.70/hr - $31.50/hr

2+ years exp

Commerce Bank is committed to helping people find financial safety and success while fostering a culture of innovation and growth. The Technical Specialist role focuses on providing technical support to end users of personal computers, troubleshooting hardware and software issues, and ensuring the smooth operation of IT services.

BankingFinanceFinancial Services

No H1B

Responsibilities

Troubleshoot hardware and software issues on personal computers

Configure and install new desktops and laptops

Install software on personal computers

Relocate personal computers and peripherals

Troubleshoot printer and printing problems

Retire personal computer equipment

Perform other duties as assigned

Qualification

Technical troubleshootingPC operating systemsIT service managementMicrosoft Office proficiencyCollaboration skillsAttention to detailCommunication skillsAdaptability

Required

Intermediate technical troubleshooting skills

Intermediate knowledge of personal computer operating systems and hardware

Intermediate knowledge of IT service management software

Ability to collaborate with others to in order to solve problems spanning multiple technologies

Ability to install and remove equipment weighing 50 pounds and spend extended periods of time standing

Ability to maintain a valid driver's license and meet Commerce Bank's driving record criteria; ongoing employment may be contingent upon meeting all driving requirements

Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills

Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

Intermediate level proficiency with Microsoft Word, Excel, Teams, and Outlook

High School Diploma or equivalent combination of education and experience required

2+ years of experience supporting personal computers in an enterprise environment required

Must be eligible to work in the US without sponsorship now or in the future