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CRB · 1 day ago

Learning & Organizational Development Program Manager

Kansas City, MO

Full-time

Hybrid

Senior Level

7+ years exp

CRB is a leading provider of sustainable engineering, architecture, construction and consulting solutions to the global life sciences and food and beverage industries. The Program Manager, Learning & Organizational Development (L&OD), is responsible for designing, delivering, and managing innovative learning programs that drive organizational performance and growth for managers across CRB. This role involves partnering across regions to assess learning needs and develop targeted solutions while serving as a trusted advisor and subject matter expert.

BiotechnologyConstructionConsultingWeb Design

Responsibilities

Lead the design/curation, development, implementation, and evaluation of L&OD programs for designated leader-level populations

Conduct thorough needs assessments to inform customized learning paths and development strategies

Co-create and curate content with company functional experts to inform program design and ensure that learning solutions are practical and aligned with real business challenges and strategic goals

Deliver high-impact learning experiences (virtual, hybrid, and in-person) with executive presence and provide 1:1 and small team coaching to reinforce program outcomes and leadership growth

Enable content delivery by the People Experience team and other functional business leaders across the company by building modular, scalable content and toolkits that can be delivered by carious stakeholders beyond L&OD leveraging a train-the-trainer module

Equip the People Experience team as learning champions by providing them with facilitation guides, coaching resources, and ongoing support so they can confidently deliver content, lead workshops and reinforce learning in day-to-day interactions

Drive organizational change management (OCM) to promote awareness, adoption, and engagement in L&OD programs

Track, analyze, and report on program performance using D365, PowerBI, and Intellum; provide actionable insights to stakeholders

Use a range of learning technologies (Articulate 360, Adobe Creative Cloud, webinars, simulations, gamification, activities) to enhance learner engagement

Manage program enrollment, waitlists, and application/selection processes in collaboration with the Executive Leadership Team and key stakeholders

Develop and maintain a sustainable, layered portfolio of learning and development programs (horizontal and vertical) to meet evolving organizational needs

Manage program budgets, vendor relationships, and internal resources to ensure cost-effective, high-quality outcomes

Act as a trusted advisor to leaders, providing subject matter expertise in leadership, OD, project and talent management

Build a continuum of development opportunities that support long-term leader readiness and succession planning

Qualification

Organizational DevelopmentLearning & DevelopmentProgram DesignLeadership DevelopmentICF Coaching CertificationAdult Learning TheoryTechnology-Enabled LearningProject ManagementFacilitation SkillsInterpersonal SkillsOral CommunicationFlexibilityAdaptabilityCollaboration

Required

Bachelor's degree in Organizational Development, Learning & Development, Education, IO Psychology, or related field (advanced degree preferred)

ICF coaching certification

Minimum of 7 years L&OD experience, with progressive responsibility in program design/curation and execution

Deep expertise in leadership, management, organizational development, adult learning theory, project and talent management

Proven success influencing and collaborating with people and project leaders

Strong facilitation, oral communication, and interpersonal skills

Demonstrated experience recommending and applying training methods, evaluation frameworks, and measurement strategies for maximum impact

Experience leveraging technology-enabled learning (webinars, simulations, gamification, asynchronous platforms, hybrid learning)

Strong project management skills with the ability to prioritize, plan, and execute against multiple initiatives

Demonstrated ability to be a self-starter, independently driving programs through the analysis, design, development, implementation, and evaluation lifecycle

Flexibility and adaptability to evolving participant needs, organizational priorities, and learning modalities

Preferred

Certified in various psychometrics and development assessments (e.g., HBDI, Belbin, Hogan, MHS, 360, CliftonStrengths)

Proficiency in MS Office, D365, PowerBI, Articulate 360, and Adobe Creative Cloud

Experience with budget management, vendor relations, and resource allocation

Experience managing organizational communications and marketing integration in partnership with internal stakeholders

Flexibility to travel up to 25%. Programs are delivered primarily at regional offices

Benefits

Complete and competitive benefit package designed to meet individual and family needs

Company

CRB

Glassdoor3.6

CRB is a leading provider of sustainable engineering, architecture, construction and consulting solutions to the global life sciences and food & beverage industries.

Founded in 1984

Basel, Basel-Stadt, CHE

1001-5000 employees